Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality. Pity the wrap cardigans aren't the same pale blue as the leotards and skirts, so the outfit doesn't match.”

Helpful Report

Posted 8 years ago

Thank you for your review. We are pleased you are happy with the quality of the items you have received. Please accept our apologies the colour of the cardigan and leotard do not match, unfortunately different materials can vary in colour as the dye will take differently. We hope you continue to shop with us in the future :)

Posted 8 years ago

“sweet little ballet slippers. takes a time to wear in and mould to the foot but very good at this price”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the ballet slippers you had ordered. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Fast delivery, excellent availability and good service overall.”

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Posted 8 years ago

Thank you for your review Melanie. We are pleased you are happy with your experience using First Position. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Good web site and delivery excellent”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Fast delivery and good quality products. The only thing I would have liked to be different was that the product description (a child's leotard) did not specify that it came with the elastic waistband, so I needlessly ordered a waistband from elsewhere.”

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Posted 8 years ago

Thank you for your review Ann. We are pleased you are happy with the speed and quality of the products you have ordered. The description of the leotard you have ordered has been looked into and states the leotard comes with a matching elastic belt. We hope you continue to shop with us in the future :)

Posted 8 years ago

“I ordered a yoga outfit for my 6 yr old granddaughter. It arrived very quick and she loved it. Really good quality too.”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery and we hope that your granddaughter loves her new outfit. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Prompt service. Item sizing seems a bit small. Awaiting feed back from the girls, but think I will need to change the leotards for bigger ones.”

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Posted 8 years ago

Thank you for your review Christine. It's great to hear you were happy with the service received. Should you need a different size we offer a free 28 days refund/exchange policy. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Apart from a slight hiccup with the order, process and delivery was quick and I am please with my product.”

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Posted 8 years ago

Thank you for your review Barbara. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Very quick delivery, very nice products would give 5 stars but my daughter who is normally an xs I ordered a small for a leotard but is very very small and doesn’t fit her other than that it’s very good quality”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery and the great quality of the products you received. We hope you continue to shop with us in the future :)

Posted 8 years ago

“That's good action once we need help from you.”

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Posted 8 years ago

Thank you for your review. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Great leotard and quick delivery. Thanks”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Good prices and quick delivery”

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Posted 8 years ago

Thank you for your review Carolyn. We are pleased you are happy with the speed of your delivery and the great prices we have to offer. We hope you continue to shop with us in the future :)

Posted 8 years ago

“The shoes arrived very quickly. The only problem was, and it was of my own doing, I inadvertently ordered black instead of white shoes. I did email you immediately to ask for this to be corrected but, unfortunately, the emails were reviewed after the orders were packaged and dispatched.”

Helpful Report

Posted 8 years ago

Thank you for your review Neil. We are pleased you are happy with the speed of your delivery. Please accept our apologies we were unable to stop your order before it was dispatched. When your email was read in the morning your item had already been dispatched. We hope you continue to shop with us in the future :)

Posted 8 years ago

“The service provided is really good, but would be better if exchanges proceeded quicker. Thank you!”

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Posted 8 years ago

Thank you for your review Svetlana. We are pleased you are happy with the service provided. We prioritize all outgoing orders to ensure a prompt delivery. Unfortunately we are unable to distinguish between refunds and exchanges therefore this is why it can take up to 14 days to process. We hope you continue to shop with us in the future :)

Posted 8 years ago

“They delivered on time the leotard was good.”

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Posted 8 years ago

Thank you for your review Daisy. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)

Posted 8 years ago

“"The ballet shoes look like they are very low quality and their elastic bands have been sewed twisted. The ballet cardigan has a very strong rubber smell that can be smelled even after washing it twice." The customer service at First position is extremely efficient and professional. They have replaced the ballet shoes and made me change my mind over buying again from them. Thank you!”

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Posted 8 years ago

Thank you for your review Ana-Silvia. Please accept our apologies you feel as though the shoes have been sewn incorrectly we have contacted you to try and resolve the problem. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Item arrived quickly and as described. Sizing is small but item still fits.”

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Posted 8 years ago

Thank you for your review Melissa. We are pleased you were happy with the speed of your delivery. Feel free to use our free post returns label https://www.firstposition.com/returns if you need to exchange for a larger size. Kind regards

Posted 8 years ago

“delivery was quick jazz shoes great quality ballet shoes too small but I am not worried because there is a great returns policy so no problems there .so when refund comes through my daughter has her eye on a leotard”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery and the quality of the items you have received. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Delivery was very fast. Order was here very quickly in good condition and excellent packaging.”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery and the quality of the packaging we use for your parcels. We hope you continue to shop with us in the future :)

Posted 8 years ago

“Quick delivery.”

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Posted 8 years ago

Thank you for your review. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)

Posted 8 years ago

Dance Direct is rated 4.7 based on 8,092 reviews