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Dance Direct Reviews

4.7 Rating 6,716 Reviews

93 %

of reviewers recommend Dance Direct

Company Reviews

Product Reviews

4.7

Based on 6,716 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 5th May 2024

Dance Direct 5 star review on 5th May 2024

Dance Direct 5 star review on 5th May 2024

Dance Direct 5 star review on 25th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

279

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality site! Navigation on the site is a little hard but the products themselves and the prices are all good! Would reccommend”

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Swift service and delivery, good quality and easy to navigate website. Tap shoe size a bit small even with ordering a size up on my usual, but good quality”

Posted 1 year ago

Thank you for the review. It's great to hear you found our website easy to navigate, and that your order arrived promptly.

Posted 1 year ago

“Shoes faulty and far too small. However returns really easy and customer service very helpful.”

Posted 1 year ago

Thank you for your review. I do apologize that the shoes were faulty. It's great to hear you found the returns process simple.

Posted 1 year ago

“Good price and swift delivery.”

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The quality is great and the delivery fast (especially since it was Christmas) but it was not clear that I was only buying leggings and not the matching crop top :(”

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly, and that you are happy with the quality of your purchase. We do apologize that you felt the purchase you made was unclear. I will pass your comments onto our web team.

Posted 1 year ago

“Easy shoping, good products.Thanks”

Posted 1 year ago

Thank you for your review. It makes our day when we hear positive comments.

Posted 1 year ago

“Great items, delivered the next day and packaged well.”

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Thank you. We received the products.”

Posted 1 year ago

Thank you for your review and custom.

Posted 1 year ago

“Good quality items. Durable dance wear for all ages. Good variety too!”

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Quick delivery and great quality tights. Very happy with product will recommend to others and will buy from again. Thank you”

Posted 1 year ago

Thank you for the 5 stars, it makes our day when we hear positive comments. Its great to hear that you will recommend us to others.

Posted 1 year ago

“Didn't have the item in stock so they had to email after purchase and change the order, but it was straight forward and a different item was picked. Still happy to order with them again :)”

Posted 1 year ago

Thank you for the lovely review. We pride ourselves on our excellent Customer Service and are pleased that you are happy with your alternative product.

Posted 1 year ago

“They have a fantastic range of dance brands whilst covering all the essentials you need for dancing! Plus the delivery is pretty quick too!”

Posted 1 year ago

Thank you for the review. It makes our day when we hear positive comments.

Posted 1 year ago

“Products in stock and arrived in the time frame listed. Good range of products available however sizes have changed and don't always correspond to high street sizes.”

Posted 1 year ago

Thank you for your review. It is great to hear that you are happy with our range of products. Unfortunately, the manufacturers all work to different sizing standards, and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Fabulous service and delivery. Very price comparable and love the next day delivery facility.”

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Great service, great price, great shoes ( just a little too big , but I’ll just wear inner sole!!👍🏻👍🏻”

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“The service was excellent. Sadly I had to return it because the shoes didn't work out for me. Very sad because they were brilliant. Please can you have more shoes like them without tap on them. I want to buy from you again.”

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I am sorry the shoes were not suitable.

Posted 1 year ago

“Delivery is taking too long”

Posted 1 year ago

We are sorry that the parcel is taking so long to arrive. We dispatched it within 72 hours of receipt, but due to Royal Mail strikes which are out of our control, have caused the delivery of your parcel to be delayed. I have just tracked your parcel and Royal Mail states that the parcel is now in transit to your local delivery office.

Posted 1 year ago

“I recently bought tights from dance direct and they arrived quickly and were not damaged”

Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“I ordered all black trainer jazz shoes with patent black trim. My daughter had specific uniform requirements, but the shoes that came had a pink trim in them. Quite disappointed.”

Posted 1 year ago

“Their value range is so helpful with endlessly growing kids!”

Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

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Dance Direct is rated 4.7 based on 6,716 reviews