Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,959 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice on website.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Great service and order arrived in good time. Ballet shoes and tap shoes are good quality and fit well.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Beautiful costume but to small so sent back 9 days ago for an exchange and have not had any correspondence back about return or replacement, a little worried.”

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Posted 1 year ago

Please contact hello@dancedirect.com who will help you,

Posted 1 year ago

“Items delivered quickly and well packaged.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Beautiful shoes, Daughter very pleased!”

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Posted 1 year ago

Thank you for your review. It is good to know you and your daughter liked the shoes.

Posted 1 year ago

“Buy all my leotards and dance shoes from here, they always have amazing stock and choice.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Very easy to order and quick service (I paid for next day delivery.) only lost a star because I had to pay for next day delivery”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Dance direct gas a diverse array of stock .. I had a few isdilues with getting contact back from them I had to go to PayPal to get a response but I finally got a response but it wasn't very helpful as I was questioning sizing as the 2 original sizes I purchased didn't measure up with the online size guide coming up quite a bit smaller”

Helpful Report

Posted 1 year ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Quick delivery, all in good condition packaging wise. Would be grateful for slightly more communication regarding returned items for refund and exchange”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly. I will pass on your comments to the team regarding the returns process.

Posted 1 year ago

“Good quality, quick delivery too”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 year ago

“Easy to use and find what your looking for. Could have a little bit more information what each shoe type is for.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Great value & perfect for any dance needs”

Helpful Report

Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Delivery when they said they would”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Fast delivery easy return and prompt refund”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Wonderful costumes and great delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The delivery was quick, the tracking did not work and I did not receive a confirmation email of the delivery. The item is high quality and looks and feels very nice.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry that the tracking did not work but glad to hear you got the order.

Posted 1 year ago

“Quick and efficient service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“The site is great and straight forward. However, my rights did not fit. I ordered XL… they must have been an XL child. Possibly labelled incorrectly.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Good quality dance wear. It arrived promptly after ordering”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“quick delivery good product”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,959 reviews