Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,775 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, quick delivery too”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 year ago

“Easy to use and find what your looking for. Could have a little bit more information what each shoe type is for.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Great value & perfect for any dance needs”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Delivery when they said they would”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Fast delivery easy return and prompt refund”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Wonderful costumes and great delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The delivery was quick, the tracking did not work and I did not receive a confirmation email of the delivery. The item is high quality and looks and feels very nice.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry that the tracking did not work but glad to hear you got the order.

Posted 1 year ago

“Quick and efficient service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“The site is great and straight forward. However, my rights did not fit. I ordered XL… they must have been an XL child. Possibly labelled incorrectly.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Good quality dance wear. It arrived promptly after ordering”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“quick delivery good product”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“I love Dance direct for leotards, but the size selection is too small. I need an XXL and they stock very few if any.”

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Posted 1 year ago

Thank you for the review I will pass this on to the buying team.

Posted 1 year ago

“Has a wide range of nice dance wear.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Very fast delivery”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Great service, price and product”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Good service although took a long time yo respond to an email query”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service even if it took a while to respond to your query. I hope it was resolved to your satisfaction.

Posted 1 year ago

“My order arrived in perfect condition. Quick and shipping was cheaper than lots of other stores.”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Purchases came quickly and in good condition. The sizes are way too small though - please remember not all dancers are super slim, especially amateur dancers who will still use the site. Had to regift some tights, size large, because they were too small for me (I'm a UK size 14-16).”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly. I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Dance direct were very efficient. The item I wanted was not in stock however I got a similar item.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,775 reviews