Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,959 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“competitve prices”

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Posted 1 year ago

“I found the website easy to use and found what I need. Unfortunately my shoes don't fit well but that is the problem with buying online!”

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Posted 1 year ago

Thank you for the feedback. I will pass this on to the buying team. Your comments will be helpful to our other customers. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“I always use dance direct for my daughters dance wear. Best online dance wear shop for value and convenience.”

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Posted 1 year ago

“Good store with quality products and reasonable prices.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Excellent product, very good value and arrived in good time.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Really good quality”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Great company, unfortunately I had to return the shoes as I was looking for a wider fit and they don’t stick wide fit jazz shoes but the shoes that came were good quality, the return was smooth and refunded swiftly.”

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Posted 1 year ago

Thank you for your review, I am so sorry to hear that these didn't fit, but I am glad that your return was processed smoothly!

Posted 1 year ago

“All in all good, website was easy to navigate and found what I needed.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“good quality and good prices just delivery time takes a while”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“The website had a simple but pleasing format, there was ease in navigating my way around the site and my purchases were as expected.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Easy to order and quick delivery. Leotard I order was very good quality but way too small (followed the size guide). Waiting for exchange so can’t review on that service yet.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly. I am sorry it did not fit but I am sure you will find the returns service very efficient.

Posted 1 year ago

“Good customer service”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Easy to use website ordering and delivery all completed promptly. Price not always competitive but range / availability better than other websites”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. We are so pleased that you are happy with our product selection.

Posted 1 year ago

“Convenient and easy to use. Wide range of products.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection!

Posted 1 year ago

“Paid for next day delivery, ordering on Wednesday and no delivery on Friday and no notification from delivery company nor dance direct when requested advice regarding when I should expect delivery. Two days later before contact from dance direct.”

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Posted 1 year ago

Thank you for your review, I am ever so sorry to hear about the issues you have experienced with your order. Please feel free to contact our customer service team at hello@dancedirect.com who will be more than happy to help you with this issue, they should also be able to refund your next day postage charge due to this delay with FedEx.

Posted 1 year ago

“Quick and speedy delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly!

Posted 1 year ago

“Swift response to issues.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service!

Posted 1 year ago

“Good selection. Good prices. Good customer service. Very slow to refund.”

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Posted 1 year ago

Thank you for the review! We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. I do apologise for the delay in refunding you, our returns can take up to 14 days to be processed once received by our returns department.

Posted 1 year ago

“Easy and quick”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly!

Posted 1 year ago

“Love these products. Quality is amazing and texture so soft”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,959 reviews