Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,961 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Dance direct for leotards, but the size selection is too small. I need an XXL and they stock very few if any.”

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Posted 1 year ago

Thank you for the review I will pass this on to the buying team.

Posted 1 year ago

“Has a wide range of nice dance wear.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Very fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Great service, price and product”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Good service although took a long time yo respond to an email query”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service even if it took a while to respond to your query. I hope it was resolved to your satisfaction.

Posted 1 year ago

“My order arrived in perfect condition. Quick and shipping was cheaper than lots of other stores.”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Purchases came quickly and in good condition. The sizes are way too small though - please remember not all dancers are super slim, especially amateur dancers who will still use the site. Had to regift some tights, size large, because they were too small for me (I'm a UK size 14-16).”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly. I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Dance direct were very efficient. The item I wanted was not in stock however I got a similar item.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Easy to order, delivery when expected, good quality”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Express delivery came on time.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“I've always loved the range of dance gear you supply”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the range of our goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Fairly quick delivery and fairly simple returns, replacing a faulty item without any issue. However if I’d known how long exchanges take I would’ve just returned and reordered.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments about the time taken on exchanges to the team.

Posted 2 years ago

“Quick easy service thank you!”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Delivered on time and good quality.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Dance direct is very helpful and has great customer service. My reason for rating a 4 and not a 5, is due to the quality of a leotard I received. It had metal poppers to clasp behind the neck, and they fell apart the first time I tried to clasp and unclasp them. Luckily it's an easy fix with some hot glue, but it was a little disappointing nonetheless.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I am sorry you had a problem with the poppers, if this happens again please contact customer services who will be able to help you.

Posted 2 years ago

“Excellent quality with speedy delivery. Simple returns procedure Love my daughter costume. It’s bright, colourful and excellent quality. Better packaging and spending so much time trying to straighten the costume out which is disappointing”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly. I will pass on the comments about packaging to the relevant department

Posted 2 years ago

“Good range of products and fast delivery options.”

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Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Posted 2 years ago

“Quick dispatch”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 2 years ago

“Always great and speedy service that I can rely on when in a pinch for time. I love the broad selection of products, which is why I continuously shop with Dance Direct.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

Dance Direct is rated 4.7 based on 7,961 reviews