Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to deal with, easy online ordering fast and efficient.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Excellent prices, quick delivery - love my unitards”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Very quick delivery and lovely products”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Really easy to navigate the website and a great range of dance wear for adults - lots available in different prices ranges too.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Good quality and variety of products, great discounts and fast deliveries!”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Great fitting leotard for my little girl. Quality is very good.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 4 years ago

“There were 70% off with certain products and free delivery for a £20 purchase at the same time. It was such a great deal! A little difficulty that I encountered was that I couldn't proceed to checkout with my laptop. I had to do it with my mobile phone instead, given that I did exactly the same with both devices.”

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Posted 4 years ago

Thank you for the review. We are sorry that you had issues with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Brilliant quick service , my daughter went back to live lessons after lockdown she'd out grown her dance wear , ordered online , delivered within 3 days of ordering”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“I love my leotard I ordered - it fits really well, is true to size and very flattering. My order also came quickly and was packaged well ie not too much waste! Overall very happy with my experience of buying from dance direct!”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“The split sole ballet shoes were delivered in a timely manor. Quality is outstanding.”

Dance Direct 5 star review on 26th May 2021

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Very affordable and great quality!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 4 years ago

“Excellent products and prices Fast efficient service”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Beautiful costume, well wrapped up for transport. Even comes with hanger and case. It also arrived extremely quickly which I was very pleasantly surprised by.”

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Posted 4 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 4 years ago

“Communication was very slow. l did ask a question on the 14th May and got a reply on the 24th May and information was wrong glad l went with what l thought. Otherwise email to say shoes posted was great.”

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Posted 4 years ago

Thank you for the 5 stars even though you had a few problems. We appreciate all feedback and try to make the whole shopping experience as good as possible.

Posted 4 years ago

“The leotard is stunning and fits perfectly. It was delivered promptly and well packaged. I am very pleased with the purchase and will certainly order again.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Outstanding value for money. Good quality material. My daughter absolutely loves her new costume.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Lovely products delivered very quickly”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Ordered tap shoes on 26/04 arrived after a couple days but needed to exchange for a bigger size. Sent back on 04/05, warehouse received them on 06/05. Still waiting on exchanged shoes. Rang on 17/05 was the should received then in a couple of days. Rang again on 25/05. Told could be another couple of weeks so I asked them to refund which could also take 2 weeks. I thought it would be easier to do an exchange rather that ask for a refund and reorder.”

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Posted 4 years ago

I am sorry you have not received your refund yet. Please expect delays in returns processing as our returns warehouse is operating a strict covid-secure process. Returns will be processed in date order. Please allow us some time to work through them and you will receive an automated e-mail as soon as your return has been processed. If you requested a refund then this will be processed as soon as possible.

Posted 4 years ago

“When I saw the discounts, I didn't think the quality of the dancewear was going to be that good!! But I was wrong and on top of being affordable, they are of EXCELLENT QUALITY!!! If you are doubting about ordering, don't anymore! I highly recommend Dance Direct! I was so happy I even ordered another package! And I absolutely love and appreciate the customer support everytime I need help! Also, I did an unboxing video on my IG and started to post about those amazing products!”

Dance Direct 5 star review on 25th May 2021

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. What beautiful photos and I love the video.

Posted 4 years ago

“The order arrived very quickly and quality stuff.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews