Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,044 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the website was very helpful and i was able to find everything i needed quickly and efficiently, im very happy with the items i received and will be shopping here again!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Easy to use website. Incredibly quick dispatch and delivery. Good communication”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“My little girl has been dancing for a year now and her feet just keep growing so fast! Dance Direct always offer reasonable, beautiful tap shoes and ballet slippers that arrive quickly and in a lovely condition. I would highly recommend them for all of your dancing shoes.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“my dance shoes,tights, and leotard came very nicely perfect, i think i just ordered the wrong size ballet shoes x”

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Posted 3 years ago

Thank you for your review. It is good to know you were happy with the majority of your order. Shoe manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“Very good service. Had to return items for being too small, but the customer service team were a brilliant help and service was really quick. I would definitely use again.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Brilliant Quality came super fast and fit couldn’t be any better! We bought them for our full squad and the whole group hasn’t had any issues!”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Easy to use website and fast dispatch thank you :) unfortunately non of the tap shoes fitted my little girl, very happy with free returns and the refund was processed within 3 working days. Will use the website again”

Helpful Report

Posted 3 years ago

Thank you for the great review of our service. I am sorry that the tap shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“My order was delivered quickly and I'm very pleased with the practice shoes. Wore them for the first time for a three hour class yesterday and no problems at all. Very impressed!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your shoes. Keep on dancing!

Posted 3 years ago

“The website was easy to navigate and our goods arrived very quickly. The clothing is true to size and exactly as described. I would definitely use Dance Direct again.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Very good, quick and friendly service. I had to return both items as they did not fit, 1 item was refunded, and 1 item replaced with a smaller size. Both done very quickly. Would recommend Dance Direct.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Leotard came quickly. Well packaged. Leotard a little see through - needs a lining of some sort.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly. I have passed on your comments to the buying team.

Posted 3 years ago

“I was able to order the shoes I needed easily and they were delivered a day earlier than predicted. Very impressed with the service and the shoes were the correct size too!”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Super quick delivery & fantastic quality.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“I ordered my little girls leotard for her ballet dancing off here such great quality and was super fast delivery highly recommend”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We look forward to your next order.

Posted 3 years ago

“Everything I bought came in great condition! The delivery is super fast. I buy all my dance gear from Dance Direct!”

Dance Direct 5 star review on 17th August 2022

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Fabulous quality and great customer service”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service.

Posted 3 years ago

“The quality of material is amazing! Was glad to receive high quality items for such reasonable prices. Will definitely buy dance wear from here again for my time in university”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“First time ordered on here for my daughter starting dance college. Very prompt delivery and up to date emails. Having to return shoes as too small and returns process very easy. Awaiting replacement shoes. Would definitely order again”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“I had an issue with the sizes of the shoes but the issue was resolved very quickly and easily”

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Posted 3 years ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards but I am pleased that the team sorted the problem for you.

Posted 3 years ago

“I placed an order with Dance Direct and ordered the wrong colour by mistake. After emailing customer service they amended immediately. The order arrived very quickly but due to being too tight I needed to order the next size up. It was easy to return and not wanting to wait for the exchange I ordered another pair. Again they arrived super quick and fitted perfectly. Excellent customer service and I will definitely order from DD again.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. The team will be delighted to know how impressed you were with their service.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,044 reviews