Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 16,096 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 16,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite /helpful staff Always told us what the best holiday would be for us and always tried to save us money”

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Posted 4 years ago

“I booked a cruise to the Caribbean in February 2023 for myself and my two sisters.The agent was so helpfull and informative.Thank you Sam Richardson you have made us all very happy and we are so excited that we are going Cruising.”

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Posted 4 years ago

“booking with Sam Richardson was easy, cannot comment on the cruise as i have not been yet”

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Posted 4 years ago

“Everything spot on,as usual,Thank You !”

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Posted 4 years ago

“I usually arrange my travel and holiday arrangements direct but I was recommended to Cruise118 by a family member and in particular to Lauren Brooke. I rang Cruise118 but was told Lauren was on another call but to leave my number and she would call me. How many times have we heard this comment before from companies and never received a call back ? However I did get a call back 15 minutes later from Lauren. I discussed my holiday requirements and Lauren said she would call me back with an itinerary and a price. A few hours later and Lauren rang me. She outlined the itinerary which was perfect and the price was very reasonable . I paid the deposit to confirm the booking there and then ! Lauren provided a top rate service with a warm and friendly approach.”

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Posted 4 years ago

“Shelley was really helpful and informative”

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Posted 4 years ago

“Claire ketteringham was brilliant. Very warm and welcoming and got me exactly what I wanted! Roll on Alaska 2023”

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Posted 4 years ago

“Hannah very helpful and made everything easy Lovely girl”

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Posted 4 years ago

“Delighted with Andrea couldn't be more helpful and stayed on phone for long time till we found the perfect cruise which is way more than I could have imagined for my budget so yes 5 start and delighted”

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Posted 4 years ago

“Excellent experience, very professional, was very prompt ringing back, and extremely helpful. Thank you”

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Posted 4 years ago

“Absolutely fantastic company, we had the young lady up the wall for nearly an hour, she was so patient with us and very nice to deal with”

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Posted 4 years ago

“Absolutely fantastic company, we had the young lady up the wall for nearly an hour, she was so patient with us and very nice to deal with”

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Posted 4 years ago

“Lorraine served us and I have to say, this is best experience we have had to date with a travel against, very attentive and clear, professional and patient! If the cruise is as good as the service already received will be very happy. Thank you Lorraine”

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Posted 4 years ago

“Karol one was very helpful and efficient”

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Posted 4 years ago

“I would like to thank Phil with regards to our recent booking, he was really good and answering all our questions and was really helpful, ensuring we got the best cabins and options for our holiday . It was obvious he has a real passion for cruising . I wouldn't hesitate to recommend cruise 118 to anyone. Thanks again”

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Posted 4 years ago

“Rachel was wonderfully efficient friendly and very helpful best ever”

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Posted 4 years ago

“I spoke to Paula Malloy who was so informative and helpful, this was my first time booking a cruise with cruise118 , I am very happy with the service I got , thanks again”

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Posted 4 years ago

“Brilliant service, Shelley catered for our needs and went beyond just selling us a cruise. Thankyou”

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Posted 4 years ago

“Special mention to Holly Simmons who so far has been fantastic to deal with”

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Posted 4 years ago

“Had a couple of questions to ask after I had booked. Could not get through at all. Very frustrating. Eventually got through using the sales telephone number. Questions resolved in 2 minutes. Overall the booking process initially was easy and Laura the consierge was more than helpful and thorough.”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 16,096 reviews