Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 16,096 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 16,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Cruise 118 to book my cruise holidays 6 times and each time everyone I've spoken to has been really helpful, professional and friendly. I would definitely recommend Cruise 118 to anyone wanting to book a cruise.”

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Posted 4 years ago

“Excellent and helpful as always”

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Posted 4 years ago

“Lexi was great.very thorough &very patient with me. she was very hopeful &helped me evaluate all the cabin options prices & travel options for flights ,transfers & coach travel to Southampton. I have now booked two cruises Queen Elizabeth & Azmara in less than 2 weeks at great prices”

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Posted 4 years ago

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Posted 4 years ago

“Used them many times, you get a more personal service, any problems quickly sorted. Highly recommend!”

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Posted 4 years ago

“From first contact to booking the service from Sam was first class. Helpful and knowledgeable, keen but not pushy.”

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Posted 4 years ago

“Very helpful and knowlegable agent, Daniel. Made a spevial effort to spend the time I needed to complete the cancellation of one cruise and the booking of another I really appreciaed his help. Thank you.”

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Posted 4 years ago

“Would not book with any other cruise company, the best”

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Posted 4 years ago

“My booking experience with Yaseen Ahmed was brilliant. He was efficient, intelligent, anticipatory, lateral thinking, diligent to safe guard my interest and give me best value, punctual in time keeping on follow up and a superb communicator. He was also patient and understanding of changes needed to be made and calm and collected without being stressed.”

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Posted 4 years ago

“As always 100%”

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Posted 4 years ago

“The lower rating given because of the length of time left hanging on the phone before someone actually talked to us. Tried at different times of day but gave up after waiting over half hour, on each occasion. Eventually persisted and after 45mins talked only briefly to guy who said he would get someone to call us back -this was another 2hours later. We couldn't book on line as their system had a fault and no payment possible. When call back came, we then had to wait as he was working from home and his dog was barking so loud he had to stop chat & let it out in garden. Finally, we were able to discuss booking holiday and the guy redeemed himself a bit as he had travelled on the cruise ship we were hoping to travel on (a new ship for us). He was able to give much information about the ship and was helpful in sorting out the cabin. Overall, once you can get through on the phone and can talk to someone who can concentrate on what you're asking, it was easy and completed quickly.”

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Posted 4 years ago

“Very helpful and nice people to talk to.”

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Posted 4 years ago

“Lorraine served us and I have to say, this is best experience we have had to date with a travel against, very attentive and clear, professional and patient! If the cruise is as good as the service already received will be very happy. Thank you Lorraine”

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Posted 4 years ago

“cruise 118 dealt with my cruise in a very professional manner. kept me informed al the way through the booking experience, would definitely recommend them.”

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Posted 4 years ago

“booking was made easy over the phone spoke to daniel,he answered all my questions and i was pleased with the service i was given.”

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Posted 4 years ago

“I have found your sales concierges to be very helpful and patient especially as this is our first cruise”

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Posted 4 years ago

“Very helpful and patient.”

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Posted 4 years ago

“Easy to book and very helpful agent. Pleasantly surprised with the price too.”

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Posted 4 years ago

“Really good experience overall. Emma O’Reilly gave some good advice and was knowledgable around the options available and offers to take advantage of. Bit disappointing on time to call back in a busy period, but overall pleased with our booking and value for money.”

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Posted 4 years ago

“All staff were very helpful especially Hannah, who sorted our booking out for us. The only thing we have a problem with is the emails that are sent out, you need a magnifying glass to read them, otherwise perfect…….thank you.”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 16,096 reviews