Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 15,764 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So much easier than dealing direct with a few companies, especially the ones that take 45 mins to answer. Cruise 118 answer immediately and their staff are extremely helpful. A special mention for Stephanie who was amazing.”

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Posted 4 years ago

“Hi ya , I would just like to say That the professional Service I got from Karoline Barrett was 110 % 10 out of 10 5 stars !! She was just brilliant from start to finish with my booking, I’m sure it wasn’t easy for her as thers 18 in my party going cruising, thanks Karoline.”

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Posted 4 years ago

“On our first try, I ended up booked on the wrong cruise, but another concierge pulled it out of the fire, and did a good job of communicating and booking for us.”

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Posted 4 years ago

“Very slow, did not seem knowledgeable, now getting random e mails re booking.”

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Posted 4 years ago

Thank you for your review, Rest assured your comments are very important to us, we are very sorry that aspects of your booking experience have given cause for dissatisfaction and we appreciate you taking the time to write your review. Can I kindly ask that you contact our customer relations team to discuss the matter further in hope of resolving the issues raised, we look forward to hearing from you: Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your review it is very much appreciated.

Posted 4 years ago

“Easy process, well informed staff and excellent service”

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Posted 4 years ago

“Very helpful and also gave some personal insight into cruise stops”

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Posted 4 years ago

“Excellent service, very easy to make our booking”

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Posted 4 years ago

“Paula was very friendly, informative and professional. She made everything so straightforward and simple. A pleasure dealing with her”

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Posted 4 years ago

“Paula was very friendly, informative and professional. She made everything so straightforward and simple. A pleasure dealing with her”

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Posted 4 years ago

“Shelley was lovely - very clear and patient, answering my questions and explaining things very well. I really appreciated having her number and knowing that I could speak to her again rather than having to explain everything again.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service from start to finish.”

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Posted 4 years ago

“Georgina Dawkins was great. Did everything she promised”

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Posted 4 years ago

“Fantastic customer service, John was informative went above and beyond to get us the best deal possible. Highly recommend. Thank you John”

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Posted 4 years ago

“Fantastic customer service, John was informative went above and beyond to get us the best deal possible. Highly recommend. Thank you John”

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Posted 4 years ago

“Excellent service from Rachel as usual 👍🏻”

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Posted 4 years ago

“Excellent customer service, very charming lady that knew her stuff”

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Posted 4 years ago

“Lauren was very pleasant and helpful and hopefully will continue to be so with the rest of the experiences necessary before departing.”

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Posted 4 years ago

“James was extremely helpful and got us the best price out of all the companies we looked at 😊”

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Posted 4 years ago

“We are very pleased with the service 118 offers with particular praise for Rachel. She always answers our queries with sound knowledge and good humour and is a credit to your company.”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 15,764 reviews