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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
The staff were very knowledgeable and helpful. They had good advice that helped me choose the perfect room and location.
Helpful Report
Posted 3 years ago
Jennifer was very helpful - got back to my as soon as I e-mailed to say I was interested in booking.
Helpful Report
Posted 3 years ago
I was dealt with by Ashlee who was exceptionally helpful and made me feel very special. She got me a reay good deal and gave me all the advice I needed
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Posted 3 years ago
Andrea is a first class agent - she always gives good service and finds our ideal cruise.
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Posted 3 years ago
Everything quick and easy
Helpful Report
Posted 3 years ago
Andrea is a first class agent - she always gives good service and finds our ideal cruise.
Helpful Report
Posted 3 years ago
Great experience booking with Andrea on cruise 118 . Very knowledgeable and lovely to deal with.
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Posted 3 years ago
Agent Shelley Brackenbury was excellent in explaining everything to me re my booking enquiry - after confirmation on my booking she double checked everything and filled in all my relevant details, saving me that chore….I spent many years managing a customer service team with a large reputable company, so I speak from experience- Well done to Shelley, an exceptional customer service agent….Thank you. Neil McEwan
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Posted 3 years ago
Booked a Norwegian Ffords cruise for next year, cruise118 was great and very informative on the phone. Would definitely book with them again.
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Posted 3 years ago
So for so good we have just paid let’s see how it goes from here
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Posted 3 years ago
Excellent service provided by Sam.
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Posted 3 years ago
good service helpful patient too
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Posted 3 years ago
I was taken through the whole booking and every question and request was looked up and answered very efficiently.
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Posted 3 years ago
Had a really great experience with Gill, so helpful, resolving all our issues, making the booking so smooth.
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Posted 3 years ago
Amazing customer service for a first-time cruiser. Hannah.Chisnall@cruise118.com was professional, dynamic and a credit to our organisation.
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Posted 3 years ago
I would like to thank Andrea for her help, she was understanding and was able to find a cruise at a good price. She was extremely professional and was able to ascertain my needs re my mobility. It was a pleasure speaking and doing business with her, My husband and l are looking forward to our trip, Thank you again Andrea.
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Posted 3 years ago
As always excellent service.
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Posted 3 years ago
Excellent customer service from Elaine. Unfortunately, our cruise was cancelled earlier in the year when I tested positive for Covid. Elaine has worked tirelessly with the Cruise Company and finance department to locate my missing refund. I have now been fully refunded, with a grateful thanks to Elaine.
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Posted 3 years ago
Excellent service. Research done for me, quick call back, very thorough, efficient and knowledgable. Pricing was excellent and the lady was very thoughtful and helpful of my requests. Would highly recommend.
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Posted 3 years ago
The Cruise 118 representative Paula Malloy was helpful, professional and informative. It was a pleasure to deal with her.
Helpful Report
Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews