Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 15,385 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,385 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Concierge was helpful patient and polite xx”

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Posted 4 years ago

“My booking the cruise holiday with this company was plain sailing. She is very professional and informative. And very efficient.”

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Posted 4 years ago

“I have been simply trying to change my flight to an earlier one home from Rome. The flight I have booked has me being dropped off at the airport early mid morning and spending around 10 hours in the airport. I have waited 6 weeks for this to happen which is a simple request and still no positive response. If I had the flight code I would have changed this 5 weeks ago but they have not supplied this information. Not impressed , they took the deposit and since ignored me. I would expect more response from them one the payment is due in March . Really poor and not happy with them up till now.”

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Posted 4 years ago

Dear Guest Thank you for your review. We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. I can see that your flights are now booked, I hope that Claire provided you with excellent service which met your expectations and that you are happy with what was discussed and our resolution to your review. May I thank you once again for taking the time to contact us. Kind regards Customer relations

Posted 4 years ago

“So happy to be going on a cruise via 118 thank you for making the process so easy !”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“So happy to be going on a cruise via 118 thank you for making the process so easy !”

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Posted 4 years ago

“Another great service from Lexi nothing is ever too much trouble.”

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Posted 4 years ago

“So happy to be going on a cruise via 118 thank you for making the process so easy !”

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Posted 4 years ago

“Great service friendly staff sent an email to Shelley Brackenbury quote received and cruise booked same day always use Cruise 118”

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Posted 4 years ago

“Another great service from Lexi nothing is ever too much trouble.”

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Posted 4 years ago

“friendly and helpful staff. easy to book. very good value for money”

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Posted 4 years ago

“A very friendly and professional service.”

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Posted 4 years ago

“I had the pleasure of dealing with Georgina. She was polite, professional and more than willing to go the extra mile to ensure i had the special cruise i was looking for. Nothing was to much trouble. Congratulations on excellent service.”

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Posted 4 years ago

“Very happy with the service I received so helpful.. Rachel couldn't have been nicer very easy to talk to and work with”

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Posted 4 years ago

“Fantastic service from Hannah today, we have always used iglu cruise, but I felt her customer service and knowledgeable information about the ship was worthy of the booking! Will definitely rebook with her.”

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Posted 4 years ago

“Very helpful and polite and patient with us.good service all roind”

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Posted 4 years ago

“Helpful and knowledgeable”

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Posted 4 years ago

“It was all good and everything went well”

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Posted 4 years ago

“It was all good and everything went well”

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Posted 4 years ago

“Brilliant service very complicated booking with 10 of the family all cruising together this was dealt with total professional assistance from the 118 advisor I won't name the lady that helped so much so as to not embarrass her only to say I will continue to book our family holidays with 118. Thank you all so much”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 15,385 reviews