Login
Start Free Trial Are you a business? Click Here

Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Excellent customer service and helping to adapt our cruise to suit our needs. Thank you
Helpful Report
Posted 3 years ago
Fantastic company really helpful when things go wrong
Helpful Report
Posted 3 years ago
Helpful and efficient. I would have liked a bit more in the way of offers like free drinks package, Wi-Fi etc especially as I was booking nearly a year in advance!!
Helpful Report
Posted 3 years ago
Sarah was excellent. Really knowledgeable and went over and beyond to find the best cabin at the right price.Extremely friendly too.
Helpful Report
Posted 3 years ago
Most helpful concierge. As a first time cruiser I was given advice and help throughout. Friendly and knowledgeable. Can recommend and would book again.
Helpful Report
Posted 3 years ago
Most helpful concierge. As a first time cruiser I was given advice and help throughout. Friendly and knowledgeable. Can recommend and would book again.
Helpful Report
Posted 3 years ago
Thanks to Ruth Grey for all the help and all of you guys . I will come back to book future cruises with you🙂
Helpful Report
Posted 3 years ago
We found Sam (Bender) friendly, professional and efficient.
Helpful Report
Posted 3 years ago
As I am new to cruising I needed a lot of advice and information. Ellie was extremely helpful and answered all my questions which made me feel confident about booking our first cruise.
Helpful Report
Posted 3 years ago
This is the first time that I have used Cruise 118, Lexi was very helpful, she gave me a range of different prices and cabins so I could pick what was best for us.
Helpful Report
Posted 3 years ago
Friendly, Knowledgable and easy
Helpful Report
Posted 3 years ago
Our cruise consultant Hayley was just lovely to speak with, very helpful and knowledgeable. When broadband issues cut us off our conversation, she made sure to make contact via email with arrangements to speak again.
Helpful Report
Posted 3 years ago
Knowledgeable, professional, helpful and friendly.
Helpful Report
Posted 3 years ago
Was going to book on line but had questions I couldn’t find answers for so phoned Cruise118 instead. Call answered promptly and was talked to Lexi who was very helpful. After listening to my requirements she then offered helpful suggestions and booked my cruise. Left me a direct phone number in case I had any further questions or concerns. This gave me the confidence that I had made the right decision booking with Cruise 118 and now just looking forward to my holiday!
Helpful Report
Posted 3 years ago
Hi could you please let me know if Michelle Clark is still working in your concierge office. As she is very helpful in my last booking. Thank you
Helpful Report
Posted 3 years ago
Very helpful and friendly staff
Helpful Report
Posted 3 years ago
Always book with Cruise 118. Rachel Halliwell is an absolute credit to this company. Nothing is too much hassle and she really helps in all aspects of the booking. On this last booking she even contacted me on her day off to put my mind at rest about a query.
Helpful Report
Posted 3 years ago
Great experience tonight from Emma O'riley. From start to finish she was patient, knowledgeable and professional. Very helpful and very clear about what I was booking.
Helpful Report
Posted 3 years ago
Satisfied 😌
Helpful Report
Posted 3 years ago
karoline Barrett is an excellent agent - she has dealt with a fairly complex request from me and did a great job.
Helpful Report
Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews