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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Laura was very quick at finding me a cruise at a very good price
Helpful Report
Posted 2 years ago
Excellent service and no pressure.
Helpful Report
Posted 2 years ago
Details passed during booking were excellent and informative.
Helpful Report
Posted 2 years ago
Laura was patient, knowledgeable and not pushy.
Helpful Report
Posted 2 years ago
I cannot fault how helpful and patient Kenneth was. He advised on cabin location. This is our first cruise and it was invaluable to get this level of help
Helpful Report
Posted 2 years ago
From the moment we were on the phone the agent, Gregg, was great. We started discussing a cruise that we'd spotted online but he picked up on a passing comment that we had given up on our first choice due to the high price with the cruise line direct. After giving him a few minutes, he came up with an option on this, fist choice, cruise at a much more realistic price than we'd previously had. We were very happy to accept this.
Helpful Report
Posted 2 years ago
Brilliant service from Laura. I feel she went that extra mile. Booked an India tour and a cruise. Many thanks
Helpful Report
Posted 2 years ago
Rachel was very patient and kindly explained all our questions thankyou x
Helpful Report
Posted 2 years ago
Georgina Dawkins very, patient & took on board our needs etc. Booking made easy Lexi too had assited me a few times over the years
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Posted 2 years ago
Helen provided a friendly and professional service, fully explained all the options available to us which enabled us to make the right choice.
Helpful Report
Posted 2 years ago
Second time booking with cruise 118 and found the service to be excellent
Helpful Report
Posted 2 years ago
Exceptional service from Georgina today. Very efficient and swift booking 😀
Helpful Report
Posted 2 years ago
Great service so far. Spoke and booked through Lexi. Found her to be very helpful and friendly.
Helpful Report
Posted 2 years ago
Very competitive and understanding helpful staff x
Helpful Report
Posted 2 years ago
Very competitive and understanding helpful staff x
Helpful Report
Posted 2 years ago
Found a cruise I liked at a great price - Stephanie phoned and talked me through the options - really good experience
Helpful Report
Posted 2 years ago
Friendly and efficient service
Helpful Report
Posted 2 years ago
I booked our cruise via one of your agents called Paula Molloy. She was incredibly patient and helpful, going out of her way to help and even staying on the phone for 30mins longer than her end of shift just so I could complete the booking. She is a real asset to your company.
Helpful Report
Posted 2 years ago
Amber was so patient and helpful, I couldn't have asked for more. Thank you.
Helpful Report
Posted 2 years ago
We booked our cruise with Georgina who was extremely friendly and efficient. She was knowledgeable about the itinerary we were looking at and spoke about some of the trips on offer. Once she gave us the quote she allowed us time to discuss the trip/price and then rang back when she said she would, allowing us to finalise the booking. Extremely easy and pleasant booking process.
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews