Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,314 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young man was extremely helpful with my booking understanding my needs . He guided me through and was never pushy or rushed.”

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Posted 2 years ago

“Last minute decision. Got a bit muddled with a 24 cruise and the 23 one we wanted but a very patient Jason got me back on the right track. Very quickly sorted. Our usual cruise bookers havent even replied to my query 4 days later! even replied to my query yet 4 days later. Will use these next time again”

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Posted 2 years ago

“very helpful polite staff”

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Posted 2 years ago

“It’s our first time on a cruise so wanted something smart /casual, Stephanie had a fantastic knowledge of the cruise and was able to answer all our questions and give us incite of what to expect”

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Posted 2 years ago

“very polite and helpful staff”

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Posted 2 years ago

“We found the agent we dealt with (Amber) to be helpful understood our requirements with no issues and found our cruise with no difficulties. The experience was straightforward and the booking was completed without a problem.”

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Posted 2 years ago

“Quick, clear and efficient!”

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Posted 2 years ago

“Great booking with Cruise118. Will book again.”

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Posted 2 years ago

“Thanks again for your services this time it was Ashlee . Polite courteous and knowledgeable found a good deal all booked within a few minutes, we always use 118 and over several years we have never had any issues”

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Posted 2 years ago

“Our operator was Amber Greaves and she could not have done more for us. She was excellent. She listened to the type of cruise I was looking for and to the budget, I had to play with and she came up with exactly the cruise I was looking for and within my budget. This is a cruise I have tried to book 3 times before and now it is something my wife and I are looking forward to so much. So I'd like to give a big 'shout out' to her for giving us a great deal and a trip of a lifetime to look forward to.”

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Posted 2 years ago

“Efficient, polite, professional and cheerful, clear instruction”

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Posted 2 years ago

“Your concierge Kim is a credit to the company and handled my booking in a very friendly and helpful way She also booked a friend of mine on my recommendation Ten out of ten”

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Posted 2 years ago

“John was very patient in finding our perfect family cruise for our special Anniversary. It wasn’t easy to organise 4 cabins for a party of 8 adults & 4 children.”

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Posted 2 years ago

“The agents at Cruise118.com were very helpful in completing my cruise booking”

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Posted 2 years ago

“Alex was very helpful and if she could not answer my query she contacted P and O and got back to me straight away.”

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Posted 2 years ago

“Great efficient service from Andrea, arranging our booking and confirming all details. Andrea has a friendly personality is helpful in answering any queries using her experience and extensive knowledge. Our first cruise so looking forward to a fabulous time.”

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Posted 2 years ago

“I phoned Cruise118 after being let down by my local travel agency. Hayleigh was amazing and really helpful and very knowledgeable. I booked with her three cruises at a price that offered a discount to my local travel agency (I had been a very good customer for a number of years). So now I look forward to creating a good relationship with Cruise118!”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Excellent service from Georgina who was very patient and helpful”

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Posted 2 years ago

“Georgina was so helpful. She made the whole booking experience both easy and pleasant. Can't fault the service in any way.”

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Posted 2 years ago

Cruise118.com is rated 4.8 based on 15,314 reviews