“good comparison site , and found me a good deal .. i think i messed up getting my £20 voucher though by buying the insurance accidently straight with the insurer in stead of through confused. .. would be good if there was a note there explaining this .. but apart from that ( my fault ) good experience”
“Can get better price than going direct to the same insurer. Not 5 stars because some of the providers they include have really bad history when it comes to paying out in an accident. High scores for features and low price are no use if you can't actually rely on being helped and compensated if something bad happens and often the top results are firms where many people have experienced this. Would be good to exclude these as a way to encourage better service although the headline lower price would not look as attractive.”
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We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
Dan, Confused.com Representative
Thanks for leaving your review as your feedback is really important to us.
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Dan, Confused.com Representative