Confused.com - Van Insurance Reviews - Read 1,372 Genuine Customer Reviews | confused.com

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

Would you recommend Confused.com? no

“Feel Cheated. Paid for a policy 2weeks before the stat date. I made a mistake on the form which resulted in my policy having to be cancelled before any documents were produced and before the policy start date. I was charged a fee to do this even though it was before the cooling off period.”

Posted 21 hours ago

Would you recommend Confused.com? no

“As soon as you go to the web site they can match the price it more than doubled”

Posted 2 weeks ago

Would you recommend Confused.com? no

“Found a policy and signed up. My insurance not due until 10th Jan. Due to other considerations decided to cancel within an hour. Charged £25 “administration “ fee for a policy that has not started and it will take up to 14 days to refund my money. A joke”

Posted 3 weeks ago

Would you recommend Confused.com? no

“U quoted me £ 1011.00 Wouldnt let me buy online When i rang principal they wanted £1800.00 Will never use you again # robbing gets”

Posted 1 month ago

Would you recommend Confused.com? no

“Didn’t help me at all”

Posted 1 month ago

Would you recommend Confused.com? no

“Complicated”

Posted 1 month ago

Would you recommend Confused.com? no

“I used one of the recommended companies it took a week to know if Iwas actually insured having had an accident another week still no hire van only to be informed claim handler dropped case as they couldn't see a win so had to reclaim via insurance still no hire vehicle they decide van is total loss and offer next to nothing as settlement one third the purchase price of my van. Suggest use main insurance companies”

Posted 2 months ago

Would you recommend Confused.com? no

“Not what is advised”

Posted 2 months ago

Would you recommend Confused.com? no

“Did the comparison as i do every year only to find the insurance company i ended up going with online are complete clowns, had to say and complete the online quote 3 times verbally with some foreign sales person i couldn’t understand, and after the second time of stating my details verbally i complained only for this sales person to threaten to end the call. Lesson learned stick to well known companies and not the best quote roll on next October 😡”

Posted 3 months ago

Would you recommend Confused.com? no

“No me interesa porque es muy caro”

Posted 3 months ago

Would you recommend Confused.com? no

“Repeat all the answers it had to fill in online as the system did not show the agent any of the quote details. The quote took over an hour in total”

Posted 3 months ago

Would you recommend Confused.com? no

“After getting a quote I was hounded by non stop calls for 7 hours from insurers. This is not ok”

Posted 3 months ago

Would you recommend Confused.com? no

“comparison sites need to make sure the people they allow on to sell insurance do not make life hard for the customers. have been trying to contact them since they sent me a message asking me to contact them regarding validatng my policy and cannot get through.”

Posted 3 months ago

Would you recommend Confused.com? no

“Wouldn’t accept payment on phone, then wouldn’t insure the van at the price they quoted when we had to ring them”

Posted 3 months ago

Would you recommend Confused.com? no

“Terrible. Was a completely different price from what was originally quoted”

Posted 3 months ago

Would you recommend Confused.com? no

“12-10-19 You have no contact telephone no to call i had a problem with your quotes listed and needed to contact some one righ away. Your email contact said someone would contact me in the next 5 days no good what so ever I have now taken out insurance with someone elce.poor service Yours Mr T Lee”

Posted 3 months ago

Would you recommend Confused.com? no

“I feel im being victimised by insurance companys for being in motor trade ive 7 yrs motor trade no claims and it dosent count on a normal policy”

Posted 3 months ago

Would you recommend Confused.com? no

“Grove and Dean have a deceptive online form that allows you to purchase policies that the insurer won’t accept and then charge you for cancelling it. I will be reporting this to the fraud department of my bank and to the insurance Ombudsman. I’m surprised such a big name of yours is associate with such practice”

Posted 3 months ago

Would you recommend Confused.com? no

“The second useless insurance in uk””

Posted 3 months ago

Would you recommend Confused.com? no

“A complete waste of time”

Posted 4 months ago

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Confused.com - Van Insurance is rated 4.61 based on 1,372 reviews