“Prices very good.
But company's involvement they do not respond.
Thought we took out insurance but after 2 days trying still no luck to get in touch with them.
DO THEY EXIST????????
SO DO WE HAVE INSURANCE OR NOT!!!!??????”
“I GAVE A RATING AS 3 BECAUSE WHEN I RANG BACK UP AFTER TAKING OUT A POLICY TO CHECK THE VEHICLE DETAILS WERE CORRECT I WAS TOLD SORRY THEY DON'T INSURE VANS. SO NOW I HAVE WAIT FOR A REFUND OF MY PREMIUM AS WELL AS PAYING FOR ANOTHER INSURANCE COVER. NOT HAPPY DOESN'T EVEN COME CLOSE DURING THESE CHALLENGING TIMES THAT WE ARE EXPERIENCING WITH THE COVID-19 OUTBREAK.”
“Cheaper quotes seem too cheap and therefore not to be trusted. Chose Admiral as a known name, but even then the policy cost more and will probably have shortcomings. The Admiral rep was very good.”
“We have a pick up for personal use but when entering the information I can't put the correct details in as I sometimes use this for commuting to work if the weather is bad or I can't use my car. Having a pick up's under Van Insurance doesn't work. It asks for what business use etc. I can't give this information as it is not for business purposes. No drop down box for this. Stayed with the insurance we were with last year. I have used confused for many years with other insurances which has been fine but for this insurance it falls very very short. Not impressed.”
“Most of the suppliers I had called the prices shown on screen were not actual.
I ended up paying nearly 3/400£ more than what was shown to me even with the information Iblurred being correct.
This happened on several occasions which was terrible”
“Not really geared to private van ownership, far to many things are extras, and not standard, which brings the price way above what you can get on other independent sites.”
