Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,413 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 1 month ago

“Didn't quite get me to what I needed.”

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Posted 1 month ago

“Painless transaction”

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Posted 1 month ago

“Excellent prices.”

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Posted 1 month ago

“Helpful and convenient”

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Posted 1 month ago

“Very easy to access.”

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Posted 1 month ago

“Good, but old computer so how can i get my rewards for my car and home insurance”

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Posted 1 month ago

“So easy to use.”

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Posted 1 month ago

“Using confused.com saves me having to do all the searching online. Unable TO Get Rewards”

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Posted 1 month ago

“The online process was brilliant from start to finish.”

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Posted 1 month ago

“Timely reminder of renewal. Range of options immediately to hand. Add ons clearly set out and easy to make choices. Takes the hassle out of endless poring over websites to find best deals.”

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Posted 1 month ago

“Good range of policies. Easy process. Great rewards”

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Posted 1 month ago

“Great comparison site and one stop shop. The range of quotes is superb and gives all the information needed.”

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Posted 1 month ago

“easy to use platform”

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Posted 1 month ago

“had to keep re trying to make payment”

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Posted 1 month ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 1 month ago

“I had never bothered about 'shopping around, but through Confused.com I have and have saved over £170. Thank you very much. 5*”

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Posted 1 month ago

“Yes I got a quote better than last year also better than my renewal and the insurance policy was all the same. Good.”

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Posted 1 month ago

“Excellent in every way. Quick, easy to use and customer friendly. And can save you a lot of money. Thank you”

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Posted 1 month ago

“I found it quite easy to navigate around the site & then was forwarded on to my selection to complete my transaction.”

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Posted 1 month ago

“Good competitive prices”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,413 reviews