Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,738 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,738 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price seems reasonable and the communication was good.”

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Posted 1 day ago

“Enabled me to find a cheaper home insurance than my renewal quote”

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Posted 2 days ago

“Prices are lower on other websites”

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Posted 2 days ago

“Ok got what was needed eventually”

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Posted 3 days ago

“Couldnt do it on line. Eventially found a phonr number to get to yheir office”

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Posted 3 days ago

“Could not get the insurance that I needed. So not good this time.”

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Posted 3 days ago

“You email me to much fed up with it please stop it it's all done thanks”

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Posted 3 days ago

“I am not happy the free gifts; I do not want coffee etc, I want my car washes as these are useful to me.. Your new free offers are not appropriate to me as these are now similar to the compare the market. Com and other providers I will now look into future purchases elsewhere”

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Posted 4 days ago

“I was disappointed with the price being higher if I went through confused.com rather than direct with sky!”

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Posted 1 week ago

“The system works as well as other comparison sites but I’m not convinced any of them give the paying customer a fair deal.”

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Posted 2 weeks ago

“Well like mse I say check the market, different companies offer different prices.”

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Posted 2 weeks ago

“Not the easiest or friendliest comparison site that i have used.”

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Posted 2 weeks ago

“I never recommend, it's down to the individual What they want, you can never be blamed”

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Posted 2 weeks ago

“I got quotes early but as time went on the quotes were monotonous”

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Posted 2 weeks ago

“Had already dealt with home protect and others very dear”

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Posted 2 weeks ago

“I find this recommendation question frustrating. I should just be asked about my experience, not if I'm going to recommend an insurance comparison site in my future conversations. I have more important things to think about and I'm not a walking mouthpiece. The lowest home insurance prices that came back on my search made me think I'd be able to pay £100 less than my renewal. It said they were special prices for confused customers. When I visited the provider websites they said sorry, no, you can't have this price. No reason given and I dont understand how the figures were generated. This was two providers so what was the criteria for not giving me those prices? Usually doing a comparison is really helpful but beyond being duped by the lowest prices, the other prices for what you got were poor. I ended up going with my renewal which I've never done before.”

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Posted 3 weeks ago

“the price to big.”

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Posted 4 weeks ago

“I don't often use comparison websites. I have used Compare the Market before but recently I tried and it was almost impossible to see the results without tedious logging in and endless questions. So I used Confused.com and it was simple and hassle free.”

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Posted 4 weeks ago

“Easy to use but didn’t find what I was looking for on this occasion.”

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Posted 1 month ago

“Confused.com showed me two companies allegedly offering me comparable house insurance for £70 and £50 less than what my current insurer was asking. The £70-cheaper company, at the last minute, turned out not to offer paying an annual fee by credit card (my preferred method), and the £50-cheaper's website wouldn't progress, causing me to ring their number. Turned out it would take 2 hours for the call-answerer's system to update, and that would have been after his working day. Reluctantly, I went with my current insurer as I was running out of time.”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 45,738 reviews