Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 59,457 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 59,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found good insurance tried to pay Error message couldn’t complete. Paid 50 pounds more because of deadlines. T”

Helpful Report

Posted 8 hours ago

“I’m ancient and not computer literate. There was a competitive deal from Hastings that expired at midnight. At 11:30pm I tried to take advantage but it was impossible to buy online. No idea why, probably my error but thought that I should mention it. See you next year!”

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Posted 11 hours ago

“some quotes are misleading on the detail of cover given until you dive deep into them”

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Posted 4 days ago

“Good but I don’t want to deal with Lloyds—best came from MNBA — thanks..”

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Posted 4 days ago

“Helps to clarify needs and compare offerings from vendors/suppliers”

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Posted 1 week ago

“Little confused as it was taken me to different quotes when I knew the one I wanted and tried making payment”

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Posted 1 week ago

“Moving out of my parental home into a HMO I needed to find insurance specifically for my rooms rather than a house or flat. While there is no specific filter for HMO Room insurance there are selection options as you progress where "A shared house" can be selected. I realise this is a reflection of an insurance market which is lagging behind the housing market and not in Confused's control. On the whole the process was smooth and I found appropriate insurance quickly.”

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Posted 1 week ago

“Too much choice. Cheapest with companies I’ve never heard of.”

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Posted 1 week ago

“I can't recall the experience”

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Posted 1 week ago

“Fairly good”

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Posted 1 week ago

“Price quoted was different from what was offered”

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Posted 2 weeks ago

“I gotta a quote off the confused.com I rang Hastings gave my quote number and was told for what I wanted it would be more. when filling in my details on Confused,com I said I wanted legal and emergency. But these were not included in the quotes.”

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Posted 2 weeks ago

“Perfectly acceptable quotes and service.”

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Posted 2 weeks ago

“DIFFICULT TO KNOW WHO ISOFFERING WHAT / WHAT IS A RENEWAL / WHAT COFUSED ARE OFFERING”

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Posted 2 weeks ago

“Easy to compare and buy”

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Posted 2 weeks ago

“I don’t go around making recommendations about insurances whether good or bad. I was however satisfied.”

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Posted 3 weeks ago

“your estimates were about £187 ponds were the majority was £353plus.”

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Posted 3 weeks ago

“Just because I used the site on this occasion does not really correlate to my likelihood of actively recommending to friends or colleagues. However if they asked me what did I get my insurance I would of course tell them. Hence the score given.”

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Posted 3 weeks ago

“Good site not bad prices, but could Only scored 6 didn’t get rewards Aj”

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Posted 4 weeks ago

“The site is easy to use and a good comparison site with a good offer to look on the site. However, last year I tried to get my offer of a £20 just eat voucher and never ended up with it. Seems contacting Confused customer services and Just eat services don't want to know when there's a problem.. Let's hope it's better this year!”

Helpful Report

Posted 4 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 59,457 reviews