Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 65,388 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 65,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

Helpful Report

Posted 19 hours ago

“Straightforward and devoid of stress.”

Helpful Report

Posted 19 hours ago

“Basic cover at excellent price.”

Helpful Report

Posted 19 hours ago

“All straight forward and saved money”

Helpful Report

Posted 19 hours ago

“Excellent quotes,clear explanation of what is included, what can be added and at what cost.”

Helpful Report

Posted 19 hours ago

“Very quickly found good quotes beating renewal price by large margin”

Helpful Report

Posted 20 hours ago

“Easy to use and best prices”

Helpful Report

Posted 20 hours ago

“Easy to navigate everything in one place”

Helpful Report

Posted 20 hours ago

“Easy to use and got a good price”

Helpful Report

Posted 20 hours ago

“to save money is the best thing about this site.”

Helpful Report

Posted 20 hours ago

“Good price”

Helpful Report

Posted 22 hours ago

“Premium given on confused .com not on the Aviva site using the link.Could not complete using link.”

Helpful Report

Posted 1 day ago

Hello, Thank you for leaving your review. I’m sorry to hear your prices have expired. The time a quote is valid for can vary between each of the providers on our panel. Some quotes are only valid at the time of the quote and others are valid up to 30 days depending on which provider you choose. As we’re a comparison site, unfortunately this isn’t something we can control at Confused.com. As we don’t calculate the prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. I’m sorry for any inconvenience caused. Dan, Confused.com Representative

Posted 21 hours ago

“Got a better deal than renewal quote. Saved around £30. Easy to use”

Helpful Report

Posted 1 day ago

“I recommend it confused.com for house insurance.”

Helpful Report

Posted 1 day ago

“Managed to reduce my home insurance that was with Aviva and had auto renewed for many years, by using Confused it reduced it by over 50%, very happy.”

Helpful Report

Posted 1 day ago

“It was straight forward and easy to compare different products.”

Helpful Report

Posted 1 day ago

“Expensive for what I got”

Helpful Report

Posted 1 day ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 21 hours ago

“Was straight forward to use. Gave lots of quotes and I was very happy with the company I chose.”

Helpful Report

Posted 1 day ago

“Very pleased with the website and the ease of choosing my policy”

Helpful Report

Posted 1 day ago

“Easy to use”

Helpful Report

Posted 1 day ago

Confused.com - Home Insurance is rated 4.6 based on 65,388 reviews