Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 59,551 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 59,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Struggled with editing. 3 times I changed details yet when I returned despite refreshing the browser nothing had changed. I started a complete new quote in desperation and prices had increased. Despite this I found a quote and accepted it.”

Helpful Report

Posted 14 hours ago

“It helped quickly to find a much better proposal, and it helped that my profile was still up to date to reduce the number of inputs.”

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Posted 14 hours ago

“Best price out of all comparison sites, AND a £20 e voucher thrown in.....it's a no brainer !!!”

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Posted 14 hours ago

“Good selection of results, easy to use, good rewards”

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Posted 14 hours ago

“Can't claim reward as form won't accept postcode, help desk useless and keep telling me to fill in form without reading my problem”

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Posted 14 hours ago

Hello, Thank you for leaving your review, your feedback is really valuable to us. I'm sorry to hear you are having this issue. If you’d like to contact us, please email communications@confused.com with details of your query and our team will be happy to help. Dan, Confused.com Representative

Posted 11 hours ago

“Clear and easy to use.”

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Posted 18 hours ago

“Yes It's Ok”

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Posted 18 hours ago

“Very good prices and quite easy to use the site.👍”

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Posted 1 day ago

“Easy to understand (I am 81 years of age) … So far I have used Confused. com with success”

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Posted 1 day ago

“Very helpful and quick”

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Posted 1 day ago

“Always worth using, things are so competitive these days that means great savings are there.. this site allows you to sit back while they do the hard research.”

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Posted 1 day ago

“Very straightforward and easy to follow through all the relevant questions and not time consuming”

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Posted 1 day ago

“Didn’t wait long to speak to a representative. Then helpful and courteous. Sorted out policy query quickly”

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Posted 1 day ago

“It was easy to use and gave me a great choice of insurance quotes to choose from.”

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Posted 1 day ago

“I was interested in the Tesco Household Insurance Quotation which had a high rating by Defaqto. The quotation shown on the Confused website indicated that it was only valid for the day of enquiry. However, on being transferred to the Tesco Insurance website it stated the quotation was valid until the effective date for the new policy to start!”

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Posted 1 day ago

“I obtained a much cheaper offer than my renewal”

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Posted 1 day ago

“Very competitive price .”

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Posted 1 day ago

“Confused emailed a reminder that my home insurance was due. After following some simple steps they found me a cheaper quote that was easy to set up and renew. Absolutely brilliant thank you.”

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Posted 1 day ago

“Easy to use Favourable prices”

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Posted 1 day ago

“Easy to use plain and simple to use”

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Posted 1 day ago

Confused.com - Home Insurance is rated 4.6 based on 59,551 reviews