Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,798 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,798 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Quick, easy to use and good perks including £20 Sainsbury voucher”

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Posted 8 hours ago

“no problem getting the quotes and prices i wanted .”

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Posted 9 hours ago

“I’ve never heard of safeguard sliver”

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Posted 9 hours ago

“So glad I visited confused . Com site straight forward and saved me almost £100 thaks confused .com again.”

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Posted 11 hours ago

“Just like the other comparison sites but you have to try them all to pick out the minor price differences and possible free gifts.”

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Posted 11 hours ago

“great value for money and sainsbury voucher a bonus”

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Posted 12 hours ago

“A very user-friendly website!”

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Posted 14 hours ago

“more choices.”

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Posted 15 hours ago

“Really helpful service”

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Posted 15 hours ago

“Thanks for the quotes, they were welcome. Sadly, the link simply doesn't work, so there's no way of following up. Other than phoning. Which is a waste of my mobile top-up. Frustrating. And perhaps, pointless.”

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Posted 16 hours ago

Hello Richard, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 15 hours ago

“Use was fine, sadly prices didn’t compete. Also (not the platforms fault), really frustrated by the lack of all inclusive prices. So many providers are offering a budget insurance, but the price, when you upgrade is astronomical.”

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Posted 16 hours ago

“Have used for a while now. Not been disappointed.”

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Posted 17 hours ago

“A good selection of quotes and a reward to go with it great 👍”

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Posted 17 hours ago

“Very good”

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Posted 17 hours ago

“Great service. Very pleased with the results.”

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Posted 17 hours ago

“Basically easy to use. Need to read ALL the information because I got emails from companies because I didn't tick a box to stop them. Cheaper than going direct too.”

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Posted 17 hours ago

“Excellent comparisons.”

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Posted 17 hours ago

“Easy and all my details saved from last year just a quick edit and away you go”

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Posted 20 hours ago

“Buy going though you I get a good deal”

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Posted 22 hours ago

“Useful reminder about my home insurance expiry date sent, with best alternative new quote included. Able to analyse best option and switch to a policy £100 cheaper than existing policy in minutes.”

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Posted 1 day ago

Confused.com - Home Insurance is rated 4.6 based on 45,798 reviews