“I have used Confused. Com for a few years now and I wouldn't use anyone else. I am a dinosaur when it comes to technology and forms, but I found them easy to understand, fast and efficient. I managed to do my home insurance and my car insurance in no time, it was such a relief. The rewards are great too. I would highly recommend Confused. Com to anyone.”
“Good all round comparison site
I found a deal cheaper by far for my car insurance!
So I get a free coffee from Greggs - thank you
But I don’t see how to claim my other rewards!!!”
“I contacted Saga through Confused, and I found Content Insurance was half the price I have been paying for the past 3 years. There are choices by using Confused to suit all kinds of people. I would say to anyone, give it a try. It is free.”
Thanks for leaving your review.
We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is.
We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
To help figure out why your price has changed, please first check for these common changes:
Did the payment method change from annual to monthly?
Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car)
Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’)
If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly:
Screenshot of the price on Confused.com
Screenshot of the price on the insurer's website
Insurer's name
Date you obtained the quote
We hope this is resolved for you soon!
Jess, Confused.com Representative
