Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,421 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy to find the best deal”

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Posted 1 month ago

“Used Confused before never had any problems”

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Posted 1 month ago

“I seem to always find the price cheaper on Confused after receiving my renewal documents from the current insurer. i.e. Home insurance - Last year £420, this year £502 from existing insurer. re-quote was £460 after attempting to cancel automatic renewal. New quote on Confused was £312 - No adjustments to policy content. There you go ! - Come on Confused give me a big discount for my car insurance too !”

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Posted 1 month ago

“Brilliant service with easy navigation.”

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Posted 1 month ago

“Very Happy with your service. Thank you.”

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Posted 1 month ago

“vey easy to navigate, great prices found”

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Posted 1 month ago

“I found the best price and you have rewards as well. More than happy. Thank you.”

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Posted 1 month ago

“Had no problem everything was there I needed.”

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Posted 1 month ago

“We’re very helpful and quotes came through very quickly”

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Posted 1 month ago

“I have chosen my car and home insurance through Confused.com for the past three years, without receiving a single free gift! What must I do to get these things? Apart from that, I would still recommend Confused for it's ease of use, and the choices it presents.”

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Posted 1 month ago

“Brilliant service. Good mobile app. Fast quotes and user interface both online and the app are very good.”

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Posted 1 month ago

“Found me best quotes for my needs”

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Posted 1 month ago

“It was very helpful but there were a few questions I wasn’t quite sure about so I rang the AA direct . They corrected them ! I then took out a House & Contents insurance + Car Insurance too . I think I missed out on the Free Coffee + money to spend too”

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Posted 1 month ago

“Right cover right price”

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Posted 1 month ago

“Was best offer which included what I required”

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Posted 1 month ago

“valuable information plus able to vary the insurance levels in each section. would have preferred to retain previous modifications on file and return later to finalise choices”

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Posted 1 month ago

“Great comparison site with rewards too.”

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Posted 1 month ago

“Found a good selection of quotes to choose from.”

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Posted 1 month ago

“Gave me a quote £100 cheaper than my own. When I came to insure with the company you provided the quote for. It did not include against flood”

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Posted 1 month ago

Hello Andrea, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue and the level of cover did not include flood cover. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 month ago

“Easy to use it and easy to find several and wise possibilities.”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,421 reviews