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Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
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Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
“Confused.com offers a wide range of policies available to fit individual requirements, saving hours of time tracking down individual companies. Their presentation of data makes it easy to compare quotes.”
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Posted 6 months ago
“Excellent well known insurers”
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Posted 6 months ago
“Easy to use and compare different quotes. Saved £60 per year”
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Posted 6 months ago
“Competitive pricing, offering the cover I required in less than a minute. Had plenty of choice with an easy to understand policy cover offered making my decision very quick and easy.”
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Posted 6 months ago
“Confused.com system is efficient and easy to use. Unfortunately, the Cornhill price, which confused.com repeatedly referred to, was not honoured by Cornhill Insurance. I consequently used another insurer, Admiral Gold, that honoured their offered price.”
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Posted 6 months ago
“Very handy reminder and useful information”
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Posted 6 months ago
“Gave a good range of quotes from different insurers and the best prices compared to other comparison sites. Confused.com quoted £100 less than my current insurer offered on renewal. They did drop their price by £80 when I told them I was leaving but I chose Confused.com not only because they were cheaper but also because I felt that that they treated me fairly and honestly”
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Posted 6 months ago
“Have used confused.com for some time and have no complaints. Very competitive prices are given which helps tremendously.”
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Posted 6 months ago
“Would recommend”
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Posted 6 months ago
“very helpful to decide which insurance to chose.”
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Posted 6 months ago
“Great communication and quotes, easy to navigate website and although I didn't use you at this time it gave me leverage to negotiate a better price with my existing insurer and get my renewal quote down considerably.”
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Posted 6 months ago
“Easy to use and find correct home insurance”
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Posted 6 months ago
“I selected Confused.com having used it once before and, at that time, had a good response and an immediate email with a reward. This time, as I am unable to download the Confused.com app on my phone or my tablet, the rewards team seem incapable of helping me. I am therefore losing any benefit of using this comparison website over all the others.”
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Posted 6 months ago
Thanks for leaving your review as your feedback is really important to us. Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards. We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards. At the moment, we’re unable to offer an alternative option if the Confused.com app can’t be downloaded, as access to the app is one of the requirements to claim the reward. This is outlined in our Terms and Conditions: “4. To be able to claim The Offer, you must have access to the internet, a Confused.com account, and have downloaded and logged into the Confused.com app.” We understand this may be a little frustrating, and we’re sorry for any disappointment caused. Hopefully, if you’re able to download the app in the future, you’ll be able to enjoy this and other rewards available through Confused.com. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 6 months ago
“Unless you can down load the Confused.com app which I cannot you cannot get your rewards. This never use to be the case, it was only after purchasing house insurance that I was made aware of this. As a past regular user of Confused.com to renew many products/services they have just lost a customer.”
Helpful Report
Posted 6 months ago
Thanks for leaving your review as your feedback is really important to us. Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards. We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards. At the moment, we’re unable to offer an alternative option if the Confused.com app can’t be downloaded, as access to the app is one of the requirements to claim the reward. This is outlined in our Terms and Conditions: “4. To be able to claim The Offer, you must have access to the internet, a Confused.com account, and have downloaded and logged into the Confused.com app.” We understand this may be a little frustrating, and we’re sorry for any disappointment caused. Hopefully, if you’re able to download the app in the future, you’ll be able to enjoy this and other rewards available through Confused.com. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 6 months ago
“It was fast and easy to get cheaper quotes over various companies who are well known.”
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Posted 6 months ago
“First time with them. Found cheaper.Service I think have to wait till end.”
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Posted 6 months ago
“I’m owed two vouchers from previous insurance”
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Posted 6 months ago
“Easy to use site, good price”
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Posted 6 months ago
“Great website, very easy to navigate and provides plenty of choice”
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Posted 6 months ago
“Best comparison tool for quick answers”
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Posted 6 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews