Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“On this occasion able to find very competitive quote for buildings/contents insurance from company new to me. Able to complete online easily . Not had from Confused confirmation of the introductory voucher incentive I asked for.”

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Posted 6 months ago

“We always use Confused.com to help save money and find the best quote that meets our needs”

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Posted 6 months ago

“Disgraceful that you cannot speak to anyone.”

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Posted 6 months ago

Thanks for leaving your review, your feedback is really valuable to us. If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us! https://www.confused.com/help/contact-us Dan, Confused.com Representative

Posted 6 months ago

“Quick and easy to navigate site and purchase home insurance.”

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Posted 6 months ago

“still looking at quotes.”

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Posted 6 months ago

“Always worth checking comparison sites to ensure that you are getting the best value cover for the premium price you are paying. Confused .com makes this quick and easy to achieve.”

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Posted 6 months ago

“Found what I was looking for without problemms”

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Posted 6 months ago

“I cannot get hold of 1st central their emails don’t open either. I have received an important email from them and it doesn’t open. I can’t get a number to call confused either I took out extra cover and I’ve had a problem with my boiler for months and can’t get through to anyone”

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Posted 6 months ago

Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. As we are not your insurer we cannot assist with policy or claim queries. Please contact your insurer directly using the contact details provided within your policy documents or on their website: https://help.1stcentralinsurance.com/general/contact/what-are-your-opening-hours-and-contact-numbers If you need comparison or quote assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative

Posted 6 months ago

“The app doesn't work on my phone so unable to collect rewards. House insurance cheapest deal was, for the first time, cheaper than compare the market but insurance providers cover was not quite as good.”

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Posted 6 months ago

Thanks for leaving your review as your feedback is really important to us. Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards. We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards. At the moment, we’re unable to offer an alternative option if the Confused.com app can’t be downloaded, as access to the app is one of the requirements to claim the reward. This is outlined in our Terms and Conditions: “4. To be able to claim The Offer, you must have access to the internet, a Confused.com account, and have downloaded and logged into the Confused.com app.” We understand this may be a little frustrating, and we’re sorry for any disappointment caused. Hopefully, if you’re able to download the app in the future, you’ll be able to enjoy this and other rewards available through Confused.com. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative

Posted 6 months ago

“I checked out the site, entered my details and received a wide range of quotes within a minute. Very impressive.”

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Posted 6 months ago

“Easy to use, clear to understand.”

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Posted 6 months ago

“Easy to use and more than happy with the overall service”

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Posted 6 months ago

“Using Confused.com I have managed to save £250 on my house insurance and the new insurance provides better cover.”

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Posted 6 months ago

“Easy to use and very helpful”

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Posted 6 months ago

“Not interested in the client when cancelling, only the admin fees, £50 for nothing. Stephen Dornan”

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Posted 6 months ago

Thanks for leaving your review. Because Confused.com is a comparison site and not your insurer, we do not administer your policy and cannot assist with policy queries including fees and cancellations. For any policy queries please reach out to your insurer directly and they'll be able to help. Dan, Confused.com Representative

Posted 6 months ago

“easy to use”

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Posted 6 months ago

“Plenty of choices”

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Posted 6 months ago

“Always very helpful.”

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Posted 6 months ago

“very competitive home insurance price.”

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Posted 6 months ago

“Very easy app to navigate. Would definitely recommend. Comprehensive app with lots of useful features”

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Posted 6 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews