Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,375 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Quick service.”

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Posted 1 month ago

“It was easy to do as my info was already with confused.com as i have used them previously, this made it easy to do”

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Posted 1 month ago

“easy to use got the responce i wanted”

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Posted 1 month ago

“Your app does not work properly, I have not been able to get rewards”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. Rewards is unavailable at the moment. We're hoping to be back up soon. During this time you won't be able to use, access or claim a reward. Thanks for your continued patience and understanding. Apologies for any inconvenience caused. Jess, Confused.com Representative

Posted 1 month ago

“Very quick and easy to use service”

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Posted 1 month ago

“So easy to use and extremely helpful”

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Posted 1 month ago

“Compared quotes from reputabl Le insurance companies Provided by confused co Happy to find a good insurance at Good price”

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Posted 1 month ago

“Very easy to compare and then purchase”

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Posted 1 month ago

“Nice and simple, documents arrived yesterday. Not sure if I will now be able to make use of the confused.com perks, for example cheaper cinema tickets??”

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Posted 1 month ago

“Got me the best price”

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Posted 1 month ago

“Unable to process.....taking lots of time to get nowhere. Not clear also on how to obtain rewards. Got nowhere.”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 month ago

“Happy with your choice of insurance company’s saved £30.”

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Posted 1 month ago

“Very easy to do the quote and then buy the home insurance. Definitely the cheapest of all the comparison sites.”

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Posted 1 month ago

“Brilliant to help you chose cheapest Insurance company”

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Posted 1 month ago

“I never got the 20 pound vouchers that were promised.”

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Posted 1 month ago

Hello George, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you have not received your Confused.com rewards. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 month ago

“It very good Thanks”

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Posted 1 month ago

“Easy to put information into it and get quick results”

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Posted 1 month ago

“Great system and easy to use”

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Posted 1 month ago

“Computer do difficult”

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Posted 1 month ago

“Very happy with all the details and the information.”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,375 reviews