Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 6 months ago

“Not only did I get the best price but it allowed me to compare the different policies and get the best one as well”

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Posted 6 months ago

“The process was easy to follow and I found better cover at a lower price than I was offered at renewal by my existing insurer.”

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Posted 6 months ago

“Rubbish, got to the payment page, asked for my card details, but there was no boxes to put details in. As I couldn’t proceed any further, I gave up.”

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Posted 6 months ago

Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Dan, Confused.com Representative

Posted 6 months ago

“I do the rounds on comparison sites when our car insurance or house insurance is due. And to be utterly honest, confused is always the best value and price”

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Posted 6 months ago

“Armed with the criteria you wish to cover you go through the quotes and mach them up”

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Posted 6 months ago

“I’ve been with you for over 10 years and not always gone with your selections but are always my first port of call thanks”

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Posted 6 months ago

“easy to negotiate and review”

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Posted 6 months ago

“Easy to Compare with grate competitive prices.”

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Posted 6 months ago

“Gave a very wide range of prices.”

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Posted 6 months ago

“Easy to use and plenty of choice, I made a significant saving”

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Posted 6 months ago

“Took out home insurance but not been able to claim my reward vis the App as advertised. Currently waiting for a response from Confused.com as to why not.”

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Posted 6 months ago

Thanks for leaving your review. We’re unable to locate a claim for a Confused.com reward under your email address. Here is how to claim your reward after buying car, home, or van insurance: Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store. Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form. Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days. Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice. If you continue to have issues, please contact our customer support team via our contact us page on our website. https://www.confused.com/help/contact-us Dan, Confused.com Representative

Posted 6 months ago

“Gave a few options so pleased thanx”

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Posted 6 months ago

“Easy to use, good that a long options was there to peruse. Made my choice, phoned relevant firm with a couple of questions, bought it. Done.”

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Posted 6 months ago

“It has saved me a lot of time. Very useful. I took out a cheaper insurance recommended by you but did it over the phone. Told them I used you and gave them your reference number. Thank you.”

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Posted 6 months ago

“Home insurance is good value, however, the web site offers for Greg's etc were missed because it is not made obvious to follow the link with this to get them - as such it appears that this may be deliberate to avoid people being able to use them”

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Posted 6 months ago

Thanks for leaving your review. We’re unable to locate a claim for a Confused.com reward under your email address. Here is how to claim your reward after buying car, home, or van insurance within 60 days of the purchase: Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store. Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form. Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days. Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice. Dan, Confused.com Representative

Posted 6 months ago

“Quick easy”

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Posted 6 months ago

“.............. ................. ..............”

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Posted 6 months ago

“easy to use website. with good prices”

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Posted 6 months ago

“great savings”

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Posted 6 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews