Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 67,915 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 67,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great price for my home insurance. Stayed with Tesco and the price was £10 cheaper using Confused.com. Easy and quick to renew, plus rewards are handy.”

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Posted 1 week ago

“I like confused. Com the reason is find me all insurance i am looking for and makes my life easier thank you , confused. Com.”

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Posted 1 week ago

“Very good showing all different costs on different sites.”

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Posted 1 week ago

“obtaining the quotes was straightforward, but i was then bombarded with emails from confused about the quotes (even after i had purchased the insurance)”

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Posted 1 week ago

“Very easy to use and true to word!”

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Posted 1 week ago

“Good layout”

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Posted 1 week ago

“Very easy to compare different policies side by side. Was able to do this with our existing insurer and compare cover to other insurers. Very useful.”

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Posted 1 week ago

“Best deal . Will be found on Confused .com . First time with yourselves as stuck with the same company for many years.”

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Posted 1 week ago

“Easy to use have used before with car insurance . Great to get rewards for using site”

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Posted 1 week ago

“An easy to use website that makes comparing companies and policies very easy.”

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Posted 1 week ago

“Website easy to use and didn't change or ignore details given.”

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Posted 1 week ago

“Provided everything I needed to compare prices and cover. Easy to follow and understand.”

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Posted 1 week ago

“An excellent place to find Quality insurance at a sensible price”

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Posted 1 week ago

“The headline is how cheap you can get a quote, but it doesn't match my current cover and when the additional items are added, it is in fact more expensive than my renewal quote!”

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Posted 1 week ago

“Great value for money looking forward to my coffee each month from Greg's”

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Posted 1 week ago

“easy to navigate around the site and found a good deal for my house insurance”

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Posted 1 week ago

“fairly easy to use,although my son helped me to navigate the site. had to deal with a query after initial acceptance ,and a human agent raised this and same person got back to me .that was important as AI or bot would not have worked as well”

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Posted 1 week ago

“Excellent Service”

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Posted 1 week ago

“After going to the company wedsite the quote increased by£150. Complete waste of my time.”

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Posted 1 week ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 6 days ago

“Good price”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 67,915 reviews