Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 65,418 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 65,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good. There were no issues.”

Helpful Report

Posted 1 week ago

“Looks good. Hopefully I'll never know 😬🤣”

Helpful Report

Posted 1 week ago

“I purchased home insurance based on Confused.com quotes but never received my free gifts/benefits as advertised”

Helpful Report

Posted 1 week ago

“I have used Confused.Com for a few years now and I find them the best value for money.The rewards system is a great addition so I have been really satisfied with them.”

Helpful Report

Posted 1 week ago

“Did not realise the new system of having to use the app to benefit from the reward system. Frustrated as have always used your site to benefit from the reward system. Feel the notification could have been more obvious”

Helpful Report

Posted 1 week ago

Hello Charlotte, Thanks for leaving us a review. I'm sorry to hear you are unhappy with the new Rewards programme now being done through the Confused.com app. If you need any assistance claiming your reward please email communications@confused.com and we can guide you through the new process of claiming. Jess, Confused.com Representative.

Posted 1 week ago

“Although not 1O0% computer literate, found easy to navigate”

Helpful Report

Posted 1 week ago

“Works well. Easy to find insurance.”

Helpful Report

Posted 1 week ago

“Very easy ,quick to arrange contents cover and good prices.”

Helpful Report

Posted 1 week ago

“Choice of insurers offered with information about brief costs to add ons which enabled me to choose the right policy for me”

Helpful Report

Posted 1 week ago

“Very pleased with the price. My old Provider could not mach the price”

Helpful Report

Posted 1 week ago

“Everything clear to understand. Supplied useful and supportive information. Would recommend Confused.com to anybody.”

Helpful Report

Posted 1 week ago

“Very handy that you kept my details as it made choosing a lot easier”

Helpful Report

Posted 1 week ago

“Easy quotes cheaper than my own bank”

Helpful Report

Posted 1 week ago

“All sorted I'm very happy with my choice 😀”

Helpful Report

Posted 1 week ago

“Easy to apply and at a competitive price.”

Helpful Report

Posted 1 week ago

“i always get my car/house insurance with you as the prices and comparisi s are very good. I never stay with the same companies without checking on your site first as believe it ir not thet put the price up at least 50%! Nice reward for loyalty!”

Helpful Report

Posted 1 week ago

“Last year there were more well known companies for insuring”

Helpful Report

Posted 1 week ago

“Easy to use website, however the daft short tune you get to keep reminding you sends me nuts.”

Helpful Report

Posted 1 week ago

“I received the notification in time to renew my house insurance. The website was quick and easy to use. I found a low price deal from a reputable insurer.”

Helpful Report

Posted 1 week ago

“Website easy to use and quick response”

Helpful Report

Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 65,418 reviews