Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 57,291 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 57,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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Posted 6 days ago

“Easy to use system with really wide range of top insurance options. Competitive prices compared to other sites”

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Posted 6 days ago

“Very easy process that took the guess work out of it. It was my first time purchasing contents insurance and I had no idea about it but everything was easy to understand and fill out. The only negative was that it was quite hard to edit the quote amount without having to go through lots of steps as well. I also realized that putting the content amount higher in the quote would push the price up but not actually change the policy you were buying. So you could buy the same policy for more based on your answers, which was quite cheeky.”

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Posted 6 days ago

“I received a selection of bricks and mortar insurance quotes very quickly. My existing insurer decided that I would be happy with a 50% increase in premium but, perhaps unsurprisingly, I was not happy with that. I chose an offer provided by Confused.com that was approximately the same as I paid last year.”

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Posted 6 days ago

“Super site. Quick results. Good deals.”

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Posted 6 days ago

“Easy to enter all my details and items to be insured with all excess info available, quotes can in quickly and some very competitive incomparision to my existing insurers. Quick link to insurance company and covered in 5.mins.”

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Posted 6 days ago

“Fast easy and good selection to pick from”

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Posted 6 days ago

“I have aiready answered these questions saying how happy I was with your service Thank you. Anne Atkins”

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Posted 6 days ago

“Confused.com was easy to go through the system to receive your quotes.”

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Posted 1 week ago

“I'm very pleased to have used Confused.com. I have signed up with a Sainsbury's contents insurance. And am very happy with the deal. Thank you Confused.com for showing me all my options. So much so I have already passed on your name to my neighbours.”

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Posted 1 week ago

“Totally confused with what’s on offer.”

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Posted 1 week ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 6 days ago

“Priced much better than renewal price of current insurer. Software easy to use and quicker than other comparison sites Only thing on the downsize is although I renewed on confused site I keep getting reminders from confused to renew before expiration ofbpolicy”

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Posted 1 week ago

“Easy to use”

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Posted 1 week ago

“Great selection of products at competitive price.”

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Posted 1 week ago

“COMPLETED APPLICATION AND SENT PAYMENT , BUT NOT PICKED UP BY COMPANY. WASTE OF TIME”

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Posted 1 week ago

“So easy to use and good saving can be made. Thanks”

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Posted 1 week ago

“very competively priced - many prices were better than those on other comparison sites for me.”

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Posted 1 week ago

“Reduced my home insurance premium by half - great service”

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Posted 1 week ago

“Good advice. Better than trawling through different companies. Will use this app. Again”

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Posted 1 week ago

“Quick and pertinent summary of insurance offers.”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 57,291 reviews