“Confused.com enables home owners to get home insurance quotes from a range of providers which can be compared so that a suitable policy can be selected.”
“Offered insurance with intelligent insurance and when I spoke with them, they said they don’t insure the area our house is in. Not a flood area although there were issues when storm Babet devastated the area
They shouldn’t have offered the quote in the first place as they knew my post code”
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
Hi Steven,
We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website.
Here is link - https://www.lemonade.com/uk/faq to access Lemonade insurance FAQ site page.
Ka, Confused.com Representative
“It doesn't take long to do a quote for insurance., then comparing a few next to each other helps you get a better view of what's the best insurance.
This time it was Home insurance, I use this site for all of my insurances.”
