Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 64,102 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 64,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to get a good choice of options and therefore choose the company I prefer.”

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Posted 4 days ago

“Very fast with comparisons after entering requested information, it stores the info until it's required, it comes up with cheapest to dearest and allows comparison of the deals”

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Posted 4 days ago

“Easy to compare and book insurance”

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Posted 4 days ago

“Very helpful and easy to compare and book what we needed”

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Posted 4 days ago

“Easy to use, information correct, love the perks!”

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Posted 4 days ago

“Easy to use prompted change and found me a great deal.”

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Posted 4 days ago

“Very straightforward and price quoted by far the best for same cover. Thank you.”

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Posted 4 days ago

“Easy to order and at a great price, with extras added that my previous provider wanted a large premium for.+”

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Posted 4 days ago

“I usually get all my insurance through confused but this year go compare beat their quote for car insurance.But I've had a quote for home insurance which I like but it's a bit early to renew yet.”

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Posted 4 days ago

“It was very simple and straightforward, within few minutes, it was all done ☑️, as always finds hard for time. And what I needed was all there.”

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Posted 4 days ago

“Never bothered coming back to me”

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Posted 4 days ago

Hello Anne, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. I see you emailed us regarding obtaining a buildings insurance quote on 02/11/2025. We aim to respond to all emails within 5 working days, we have now responded and advised you are able to obtain quotes on the website at any time. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 3 days ago

“Provider contact details including telephone numbers can be improved.”

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Posted 4 days ago

“Easy to use.”

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Posted 4 days ago

“very good price and easy site to use”

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Posted 4 days ago

“got some good quotes on their website.”

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Posted 4 days ago

“Quick and easy website. Covers more than adequate number of companies.”

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Posted 4 days ago

“Good price achieved on Tesco Home Insurance. Saved approx £140 against my renewal from my current ins co. Always good to check.”

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Posted 4 days ago

“the site is friendly to use with plenty of insurance choice and easy to add your own preferences”

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Posted 4 days ago

“I was really surprised how easy it was to find and use. Got what I wanted in Home insurance,”

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Posted 4 days ago

“Easy to apply”

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Posted 4 days ago

Confused.com - Home Insurance is rated 4.6 based on 64,102 reviews