Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 67,887 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 67,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Waste of time. Filled in all the details, generated all the quotes. All the cheapest quotes had large discrepancies from what I had put in for excess. I had put in four adults living at property, one cheaper quote only had one adult at property. The change too four adults put fifty quid on price. So be very careful with these quotes they are not exactly what you think they are”

Helpful Report

Posted 4 days ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble on our website after obtaining quotes. Please be assured this is not the experience we want for our customers. Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at help@help.confused.com. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 9 hours ago

“Very smooth process”

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Posted 4 days ago

“Confused.com came up with best price but when it came to make payment the payment would not go through after trying twice l gave up on yoga insurance”

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Posted 4 days ago

“Easy to understand and a good price.”

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Posted 4 days ago

“I find using this website takes the hard work out of finding a suitable insurance policy. I have just bought home insurance with the help of the confused.com website and when my car insurance is due I will definitely use it again.”

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Posted 4 days ago

“Site very easy to use.”

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Posted 4 days ago

“Easy to use website. I especially like the facility that enables people to compare home insurance quotes. So I'm no longer confused but very happy.”

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Posted 4 days ago

“The site was eady to use and provided competitive quotes. I transferred through to the appropriate Provider and have completed my purchase.”

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Posted 4 days ago

“I’ve been a customer with Confused.com for several years! Excellent competitive quotes and great rewards .”

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Posted 4 days ago

“Reasonable quote, but phoned the insurer directly for a better price.”

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Posted 4 days ago

“everything went well & plenty of choice”

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Posted 4 days ago

“Happy with the choices offered. I found home insurance that was over £100 cheaper than the renewal quote from my previous provider.”

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Posted 4 days ago

“Quick response to quote and easy to decide which one was suitable for me”

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Posted 4 days ago

“Very useful directing me through my preference of correct cover for my requirements at a good price. Options easy to follow and time efficient.”

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Posted 4 days ago

“An easy to navigate website which retains your information year on year so finding new insurance the following year is quick with a great choice. I always end up saving money.”

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Posted 4 days ago

“Easy to use and good price”

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Posted 4 days ago

“I mostly always search confused.com when Insurances are due for renewal and many times I have found what I am looking for.”

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Posted 4 days ago

“For what I'm paying a year I'm extremely happy for what I'm getting..”

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Posted 4 days ago

“No problems found and insurance located and signed up for further year at very good price, about 2/3rd that of the pprevious insurer Aviva and for same cover - great!”

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Posted 4 days ago

“Very easy”

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Posted 4 days ago

Confused.com - Home Insurance is rated 4.6 based on 67,887 reviews