Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 57,291 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 57,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and fantastic, some many quotes for the exact cover required”

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Posted 1 week ago

“I liked that quotes are already for me for when needing to renew my insurance. Plus the rewards you get.”

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Posted 1 week ago

“Good independent advice”

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Posted 1 week ago

“Special offers (vouchers, free coffee didn’t arrive - bad business practice to fail to deliver promises”

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Posted 1 week ago

Hello Robert, Thank you for leaving your review. I’m sorry to hear you haven’t received your Confused.com reward. Once you’ve claimed your reward, it can take up to 14 days for this to arrive in your inbox. We’d recommend checking your junk/spam folders also to locate the email. If you have not received your reward after this time, you can contact our rewards team via the contact form on the Confused.com Rewards section of our website and they’ll be happy to help. I hope this helps! Dan, Confused.com Representative

Posted 6 days ago

“Well worth checking got a lot cheaper, so hopefully will be ok”

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Posted 1 week ago

“Excellent value”

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Posted 1 week ago

“as a senior citizen I found the site easy to use.I suppose I will be receiving my Sainsburys voucher and Greggs offer on my phone so time it had not arrived yet.”

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Posted 1 week ago

“Quick and easy”

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Posted 1 week ago

“Good and quick to provide quotes and competitive against other sites with well renowned company's.”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“very good comparison website”

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Posted 1 week ago

“All the ones I could find were on line, I DO NOT WANT AN ONLINE HOME INSURANCE ACCOUNT unable to print and need to speak to a person if needed, Please give an option to show if online only or non online”

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Posted 1 week ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan Confused.com Representative

Posted 6 days ago

“Easy to put in my details and remembered those from the previous year. Quotes come through quickly.”

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Posted 1 week ago

“Easy to compare quotes”

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Posted 1 week ago

“Easy to use and understand. Getting the gift for taking out insects was very difficult to access indeed I did not manage to return to site in time to choose.”

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Posted 1 week ago

“Always found Confused to be my go to comparison site”

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Posted 1 week ago

“Companies provided information isn't good enough, as if you ring them up they ask for more money.”

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Posted 1 week ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon. Dan, Confused.com Representative

Posted 6 days ago

“Much cheaper than my current provider and the same level of cover”

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Posted 1 week ago

“Very pleased use them every year to compare”

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Posted 1 week ago

“Great deal”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 57,291 reviews