Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 64,128 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 64,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“got some good quotes on their website.”

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Posted 4 days ago

“Quick and easy website. Covers more than adequate number of companies.”

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Posted 4 days ago

“Good price achieved on Tesco Home Insurance. Saved approx £140 against my renewal from my current ins co. Always good to check.”

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Posted 4 days ago

“the site is friendly to use with plenty of insurance choice and easy to add your own preferences”

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Posted 4 days ago

“I was really surprised how easy it was to find and use. Got what I wanted in Home insurance,”

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Posted 4 days ago

“Easy to apply”

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Posted 5 days ago

“Efficient - renewal at a good rate”

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Posted 5 days ago

“Great service and easy to use😊”

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Posted 5 days ago

“Easy to use competitive and of course the coffee and voucher is a bonus.”

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Posted 5 days ago

“no fuss, best price, easy to understand and manage.”

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Posted 5 days ago

“Experience was good but I do look around.”

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Posted 5 days ago

“Incredibly useful to see a range of options and be able to compare features.”

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Posted 5 days ago

“easy to use, good explanation of products, gave great prices”

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Posted 5 days ago

“Excellent comparison and love the rewards !!”

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Posted 5 days ago

“I contacted one of the companies that came up on your search and after speaking to them for a long time and going over the information that I had put into your search engine they doubled the price shown on your web site despite no real changes.”

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Posted 5 days ago

Hello Peter, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email. I’m very sorry for any inconvenience this has caused you, Peter. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 3 days ago

“got me better cover for slightly lower premium, so pleased!”

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Posted 5 days ago

“The new app is a nightmare”

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Posted 5 days ago

“Easy to use”

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Posted 5 days ago

“Many thanks. I found a suitable policy for my house insurance.”

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Posted 5 days ago

“Excellent service”

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Posted 5 days ago

Confused.com - Home Insurance is rated 4.6 based on 64,128 reviews