Login
Start Free Trial Are you a business? Click Here

Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Use this platform all the time with no issues.
Helpful Report
Posted 4 months ago
Everything went smoothly
Helpful Report
Posted 4 months ago
Shows cheaper insurance but these often don't cover well and also higher excesses make insurance not worth having. Also getting through on phone etc they use bots which don't understand anything and very slow eventual human contact passes you on hold elsewhere. The whole thing is time consuming as nobody knows anything. Not impressed with any comparison sites or insurance in general so not bothering. Things that are not covered are so many we might as welk just pay for everything direct. Just not worth the hassle.
Helpful Report
Posted 4 months ago
I saved almost 50% on the renewal quote sent
Helpful Report
Posted 4 months ago
Every confusing in places Was not impressed with Adrian Flux, taking long time to put insurance in place, wanting further details of me as person, money laundering which I took exception to, taking 3 to 5 days to activate, but took my money!! Have now cancelled, but will have to wait for refund 3/5 days!! Have insured again with my previous insurers who gave me a good deal better than Flux!!
Helpful Report
Posted 4 months ago
It was so convenient for confused.com to find the best home insurance quote at a very affordable price which saved me bags of time.
Helpful Report
Posted 4 months ago
Usual great service.
Helpful Report
Posted 4 months ago
Confused.com provided me with an extensive selection of House insurance covers and enabled me to choose the one most suitable for me.
Helpful Report
Posted 4 months ago
Final real world quote from insurers was three times the price of that indicated on your website, despite my requesting the add-ons such as legal protection etc, therefore a waste of my time..
Helpful Report
Posted 4 months ago
Hi Richard, Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. To see the latest prices, please simply go back to your account page and refresh the search. Ka, Confused.com Representative
Posted 4 months ago
Just received the mail and upset that the emergency care is not included in the insurance document. Will be ringing them up regarding this issue.
Helpful Report
Posted 4 months ago
Good service
Helpful Report
Posted 4 months ago
Its a straightforward app easy to use
Helpful Report
Posted 4 months ago
Very helpful, got a good cheap deal and with rewards
Helpful Report
Posted 4 months ago
My insurer hiked their renewal by more than 50% this year. After 5 minutes on confused.com I was able to undercut the rate that I paid last year!
Helpful Report
Posted 4 months ago
Comprehensive and easy to find a suitable company.
Helpful Report
Posted 4 months ago
Very pleased with the clear information from Confused.com, very helpful in choosing a new competitive insurer.
Helpful Report
Posted 4 months ago
I find Confused.com very helpful, especially when a company I've been with for 50+ years sudenly puts my price up more than £150 a year, not a joke.
Helpful Report
Posted 4 months ago
Used regularly for car and home insurance. Speedy and efficient and only needs details once.
Helpful Report
Posted 4 months ago
Would happily recommend to all! Saved £170 plus received gift card and monthly coffee for a year ... what's not to like about that!
Helpful Report
Posted 4 months ago
Always great value.
Helpful Report
Posted 4 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews