Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 65,478 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 65,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Quick, easy and convenient, and the quotes were sensible.”

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Posted 1 week ago

“I saved a small amount that helps a little bit”

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Posted 1 week ago

“Very helpful”

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Posted 1 week ago

“Site easy to navigate and love the rewards”

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Posted 1 week ago

“Very pleased with Confused.com recommendations, thank you very much I am happy to recommend it to all my friends, as my family already are taking advantage, using it Merry Christmas & a happy New Year!”

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Posted 1 week ago

“Ease of comparison from a good selection of companies”

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Posted 1 week ago

“I filled in all my details only to be refused insurance when I clicked through to the insurers website, the insurers asked me nothing different to what I had already stated only for them to then reject me. Absolutely pathetic and looks somewhat of a scam.”

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Posted 1 week ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to query why they have refused cover. Dan, Confused.com Representative

Posted 5 days ago

“signed up no problem”

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Posted 1 week ago

“very confusing and not user friendly”

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Posted 1 week ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 5 days ago

“Very good prices thank you for your great service”

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Posted 1 week ago

“It worked quickly and easily. Of course it supplies a variety of price quotes and there’s no way of knowing how comprehensive the list actually is. This said it’s a convenient way to find insurance alternatives and valuable for that reason.”

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Posted 1 week ago

“Very helpful”

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Posted 1 week ago

“Give me what I required”

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Posted 1 week ago

“Easy to use website and great prices for insurance. I love only putting your information only once.”

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Posted 1 week ago

“Works well with plenty of options to suit all types of properties”

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Posted 1 week ago

“Easy to use the website and good range of products.”

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Posted 1 week ago

“they send a never ending stream of email streams i just delete them, i had already decided were i was to purchase my insurance”

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Posted 1 week ago

“Straightforward, clear website.”

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Posted 1 week ago

“Helped us decide to go somewhere different to your listings as your reviews told us who to avoid.”

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Posted 1 week ago

“Very easy to use and great deals”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 65,478 reviews