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Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
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Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Quite simply - I got a good deal. Better than I expected.
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Posted 4 months ago
Insurance gone up with no claims. Compulsory excess has increased, yet if you go through comparison web site's, their compulsory is £300 lower.
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Posted 4 months ago
I used confused through my blue light card as I was promised a £30 gift card if I purchased home insurance through confused.com I went through and purchased home insurance from swift cover through confused but got no contact from confused about my £30 gift card?
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Posted 4 months ago
Hello Lewis, Thanks for leaving your review. I'm sorry to hear you have not received the £30 Gift card from Blue Light after purchasing a policy through Confused.com. To help us investigate this issue please contact us at help@help.confused.com with the following details: Policy holder name: Postcode: Policy number: Policy provider: Date of purchase (not policy start date): Product purchased: Email address used on Confused.com: Email address used on Blue Light Card: Jess, Confused.com Representative
Posted 4 months ago
Very good and easy
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Posted 4 months ago
Quick and remembered my previous details....
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Posted 4 months ago
Very easy to see prices of different insurances and to use
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Posted 4 months ago
Easy to set up criteria & find an appropriate policy from the range offered. The Free gift card when I bought a policy via confused. Com also helped.
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Posted 4 months ago
very straight forward with diffrernt
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Posted 4 months ago
I was unable to collect my reward which was the reason for using confused.com
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Posted 4 months ago
Hello Graham, Thanks for leaving your review. We’re unable to locate a claim for a Confused.com reward under your email address. Here is how to claim your reward after buying car, home, or van insurance: Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store. Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form. Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days. Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice. If you continue to have issues, please contact our customer support team via our contact us page on our website. https://www.confused.com/help/contact-us Jess, Confused.com Representative
Posted 4 months ago
Confused.com helped with a variety of quotes in a straight forward manner.
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Posted 4 months ago
Good price but couldn’t access the offers
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Posted 4 months ago
Confused.com did all the hardworking for me👍
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Posted 4 months ago
Confused.com gave me the best offers. Thank you.
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Posted 4 months ago
Excellent.as.usaul
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Posted 4 months ago
So easy to save money put the info in and make your choice
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Posted 4 months ago
Really easy to sort out my insurance - clear concise advice from the adviser meant all areas were covered - the free gift was an added bonus. Certainly recommend Admiral to friends.
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Posted 4 months ago
I purchased Home insurance from Confused.com. It was simple and easy to do and save me over £60 on my renewal price. I encourage anyone to check Confused.com out first before renewing.
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Posted 4 months ago
Easy to use very straightforward
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Posted 4 months ago
Best price on comparison site when you factor in the £20 cash back
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Posted 4 months ago
PRICE OFFERED to expensive does not compare .Thank you
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Posted 4 months ago
Hello Steven, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Jess, Confused.com Representative
Posted 4 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews