Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,130 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good layout”

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Posted 2 weeks ago

“Very easy to compare different policies side by side. Was able to do this with our existing insurer and compare cover to other insurers. Very useful.”

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Posted 2 weeks ago

“Best deal . Will be found on Confused .com . First time with yourselves as stuck with the same company for many years.”

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Posted 2 weeks ago

“Easy to use have used before with car insurance . Great to get rewards for using site”

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Posted 2 weeks ago

“An easy to use website that makes comparing companies and policies very easy.”

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Posted 2 weeks ago

“Website easy to use and didn't change or ignore details given.”

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Posted 2 weeks ago

“Provided everything I needed to compare prices and cover. Easy to follow and understand.”

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Posted 2 weeks ago

“An excellent place to find Quality insurance at a sensible price”

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Posted 2 weeks ago

“The headline is how cheap you can get a quote, but it doesn't match my current cover and when the additional items are added, it is in fact more expensive than my renewal quote!”

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Posted 2 weeks ago

“Great value for money looking forward to my coffee each month from Greg's”

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Posted 2 weeks ago

“easy to navigate around the site and found a good deal for my house insurance”

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Posted 2 weeks ago

“fairly easy to use,although my son helped me to navigate the site. had to deal with a query after initial acceptance ,and a human agent raised this and same person got back to me .that was important as AI or bot would not have worked as well”

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Posted 2 weeks ago

“Excellent Service”

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Posted 2 weeks ago

“After going to the company wedsite the quote increased by£150. Complete waste of my time.”

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Posted 2 weeks ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 1 week ago

“Good price”

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Posted 2 weeks ago

“Easy to navigate & plenty to compare offers.”

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Posted 2 weeks ago

“I found it very efficient”

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Posted 2 weeks ago

“No I wanted the quote sent to me to ensure I had got everything right a a refused but admiral said they will send the quote so I can ensure it is correct”

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Posted 2 weeks ago

“Very easy to compare and plenty choices to get right cover”

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Posted 2 weeks ago

“Very good and reliable price comparison from trusted insurers.”

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Posted 2 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 68,130 reviews