“I found your agent Paul very helpful in covering our requirements that we had put on your online questionnaire he seemed to cover everything your rates were competitive and closely matched our previous insurers.
I have requested a paper copy of your terms and I will be able to compare them with my current cover as it is hard to remember everything said on the phone.
We are happy with our choice of new insurers but a paper comparison will enable us to see if we have missed anything”
“Easy to navigate, was quick to get quotes that matched the requirements requested. Instantly took you too the sight to complete the insurance. So much easier and quicker than having to go round different sites for individual quotes!”
“I was disappointed more than anything else went through all the questions. Chose what fitted my circumstances then went to buy but was no padlock on the buying policy section so pulled out decided not safe so you lost out because of just that.
Always been told don’t buy anything if there isn’t a padlock so suggest use sort it so customers feels safe to give their bank details over .”
“I am happy with most of your process and i am pleased to get the home insurance that i wanted at a better price than the renewal from my previous insurer. I would have liked to have taken advantage of the additional 'reward' package but was no able to as it was restricted to mobile phone access only and due to a number of reasons i only use my computer for any actions such as these. I dont understand why companies like yourselves operate in this way and do find it irritating. Sorry to end on a moan especially as i was pleased with everything else”
