Name: Confused.com - Home Insurance
Rating: 4.57

“Excellent service ⁸l”

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Posted 2 weeks ago

“Quality products and cheap prices and rewards make customers happy.”

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Posted 2 weeks ago

“Great experience and a good choice of Insurance Companies. No hassle at any stage.”

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Posted 2 weeks ago

“Always so easy to navigate”

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Posted 2 weeks ago

“Good prices.”

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Posted 2 weeks ago

“Easy to use, good offers”

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Posted 2 weeks ago

“The price quoted was different from the insurance web site.”

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Posted 2 weeks ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 1 week ago

“when quoted all items included you need to check as when going to purchase some of the items included where now extras and extra cost i found misleading”

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Posted 2 weeks ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 1 week ago

“***********^**^^^*^^^N/C”

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Posted 2 weeks ago

“Easy to review possible lower cost alternatives to current renew costs”

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Posted 2 weeks ago

“Unable to speak to a human being.”

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Posted 2 weeks ago

Hello, Thank you for leaving your review, your feedback is really valuable to us. If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Dan, Confused.com Representative

Posted 1 week ago

“easy to use and got a good result”

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Posted 2 weeks ago

“Very helpful and money saving to use, comparing feature I found very good to use and compare companies.”

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Posted 2 weeks ago

“Too expensive.”

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Posted 2 weeks ago

“Cheaper insurance easy to use , and £30 voucher”

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Posted 2 weeks ago

“Very easy to navigate”

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Posted 2 weeks ago

“Very pleased with my results 👍🏻”

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Posted 2 weeks ago

“So easy to choose the right option to suit your individual needs as the team has done the hard part for you”

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Posted 2 weeks ago

“Very helpful polite staff when I phoned for advice.”

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Posted 2 weeks ago

“My previous insurer proposed a price increase by 25%, so I needed a new quote and it took me just half an hour to valuate office and enter a new contract with a different insurer. Excellent platform. Very logical, transparent and easy to use”

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Posted 2 weeks ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Confused.com - Home Insurance Reviews