Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 64,494 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 64,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I usually get all my insurance through confused but this year go compare beat their quote for car insurance.But I've had a quote for home insurance which I like but it's a bit early to renew yet.”

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Posted 2 weeks ago

“It was very simple and straightforward, within few minutes, it was all done ☑️, as always finds hard for time. And what I needed was all there.”

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Posted 2 weeks ago

“Never bothered coming back to me”

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Posted 2 weeks ago

Hello Anne, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. I see you emailed us regarding obtaining a buildings insurance quote on 02/11/2025. We aim to respond to all emails within 5 working days, we have now responded and advised you are able to obtain quotes on the website at any time. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 weeks ago

“Provider contact details including telephone numbers can be improved.”

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Posted 2 weeks ago

“Easy to use.”

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Posted 2 weeks ago

“very good price and easy site to use”

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Posted 2 weeks ago

“got some good quotes on their website.”

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Posted 2 weeks ago

“Quick and easy website. Covers more than adequate number of companies.”

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Posted 2 weeks ago

“Good price achieved on Tesco Home Insurance. Saved approx £140 against my renewal from my current ins co. Always good to check.”

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Posted 2 weeks ago

“the site is friendly to use with plenty of insurance choice and easy to add your own preferences”

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Posted 2 weeks ago

“I was really surprised how easy it was to find and use. Got what I wanted in Home insurance,”

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Posted 2 weeks ago

“Easy to apply”

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Posted 2 weeks ago

“Efficient - renewal at a good rate”

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Posted 2 weeks ago

“Great service and easy to use😊”

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Posted 2 weeks ago

“Easy to use competitive and of course the coffee and voucher is a bonus.”

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Posted 2 weeks ago

“no fuss, best price, easy to understand and manage.”

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Posted 2 weeks ago

“Experience was good but I do look around.”

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Posted 2 weeks ago

“Incredibly useful to see a range of options and be able to compare features.”

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Posted 2 weeks ago

“easy to use, good explanation of products, gave great prices”

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Posted 2 weeks ago

“Excellent comparison and love the rewards !!”

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Posted 2 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 64,494 reviews