Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately?
Jess, Confused.com Representative
“I couldn't get support on getting the Home Insurance. I tried to pay, but I got nowhere.
There was no one to speak to. I wasted too much time.
I gave it up in the end. I am now with a new Home Insurance company provider”
Hi Hsiu-Ai,
I’m sorry you had trouble getting support and completing your payment. That sounds frustrating.
As the payment is made on the insurer's website, we'd recommend reaching out to them for help making the payment. Alternatively you can contact our CS team at help@help.confused.com.
Confused.com Representative
