Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,130 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to fill in details and obtain very competitive quotes. Reward of £20 gift card great incentive. Not so much Greggs coffee - tastes horrible!”

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Posted 2 weeks ago

“Still waiting for my paperwork to come”

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Posted 2 weeks ago

“Very easy to do and worked out very competitive”

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Posted 2 weeks ago

“Was easy to do”

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Posted 2 weeks ago

“It was quite easy but using my mobile brought a few challenges”

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Posted 2 weeks ago

“Very easy and straight forward to us.big help with my credit card.”

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Posted 2 weeks ago

“Very helpful and very accessible- an essential in todays world of constantly increasing prices.”

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Posted 2 weeks ago

“Quick and simple- saved myself £165 - what’s not to like.”

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Posted 2 weeks ago

“Very easy to follow and understand. Lots of insurances to choose from.”

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Posted 2 weeks ago

“I found it very easy to use Confused.com online to take out a policy.”

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Posted 2 weeks ago

“Great easy to follow instructions”

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Posted 2 weeks ago

“Confused.com has been very helpful for me for many years.”

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Posted 2 weeks ago

“Easy to use (which, for someone like me who's not very computer savvy, is essential!). Good that they contact you when your renewal is due, with a list of other companies & prices. The links are easy to navigate and renewal with another company is quick and easy. A good experience!”

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Posted 2 weeks ago

“Pleased with service”

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Posted 2 weeks ago

“So easy to compare and complete”

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Posted 2 weeks ago

“I got my renewal quote from my home Insurance which was £208 i went to confused.com and got a like for like quote for £98 (no- brainer) I recommend to always check confused.com before auto-renewal”

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Posted 2 weeks ago

“Quotes given by the site turned out to be no where near the real price by a factor of as much as three! Useless waste of my time.”

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Posted 2 weeks ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 1 week ago

“Easy to follow instructions simple and fast to do. Thanks”

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Posted 2 weeks ago

“I always use confused.com to find the most competitive quote andyour website provides a quick and easy way of doing so.”

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Posted 2 weeks ago

“Very strait forward easy to understand as I'm not technically minded at 77 years old”

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Posted 2 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 68,130 reviews