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Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
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Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
“Got my second insurance through confused.com the home contents using yoga and this all smooth and online plus I will get a free coffee every month and something else maybe anyway keep up the good work thank you”
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Posted 5 months ago
“Same insurer is cheaper on compared the market”
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Posted 5 months ago
Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Jess, Confused.com Representative
Posted 4 months ago
“Fairly easy to use, competitive prices.”
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Posted 5 months ago
“Found site easy to navigate and compare quotes for what was needed !”
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Posted 5 months ago
“Site easy to navigate and competitive prices”
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Posted 5 months ago
“Did not suggest the correct insurance for renovation despite that being an option”
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Posted 5 months ago
Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately? Jess, Confused.com Representative
Posted 4 months ago
“Very clear and easy to follow. Well laid out graphics.”
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Posted 5 months ago
“Had a very good competitive price for home insurance better than the other comparison website's.”
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Posted 5 months ago
“Very helpful and guided me to great home insurance.”
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Posted 5 months ago
“Straight forward and easy to use. Purchased policy online”
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Posted 5 months ago
“Quick and easy. Good choice of products and prices to select from. Good to have bonus of £20 shopping voucher and coffee.”
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Posted 5 months ago
“Good for that’s what I want.Thank you”
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Posted 5 months ago
“Easy especially once you’ve set it up each year it’s easier”
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Posted 5 months ago
“Very quick and easy to find best availability of home insurance”
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Posted 5 months ago
“It made it easy to compare and choose the best option”
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Posted 5 months ago
“Very helpful and easy accessi ble.”
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Posted 5 months ago
“I couldn't get support on getting the Home Insurance. I tried to pay, but I got nowhere. There was no one to speak to. I wasted too much time. I gave it up in the end. I am now with a new Home Insurance company provider”
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Posted 5 months ago
Hi Hsiu-Ai, I’m sorry you had trouble getting support and completing your payment. That sounds frustrating. As the payment is made on the insurer's website, we'd recommend reaching out to them for help making the payment. Alternatively you can contact our CS team at help@help.confused.com. Confused.com Representative
Posted 5 months ago
“Very clear and easy to use”
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Posted 5 months ago
“Very easy to do, a good selection of quotes to suit every pocket”
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Posted 5 months ago
“I was shown the best priced and was very easy to choose and buy”
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Posted 5 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews