Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,681 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Best prices”

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Posted 3 months ago

“Good service and great for reminding you your policy is due . Thank you”

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Posted 3 months ago

“Took out insurance with One call, received no policy number, got a much cheaper quote with another company tried to get money back after 5 days they want to take £49.00 cancellation fee. Girl who answered the phone put her the phone down on me.”

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Posted 3 months ago

Hello, Thank you for leaving your review. I am sorry to hear you have experienced this issue. Insurers are able to charge a cancelation fee at any stage inline with their underwriting policy. As we are a comparison service, we do not take your bank details or process any payments. This would be done directly with your insurer. If you contact your insurance company directly they will be able to help. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 3 months ago

“Brought many home insurance quotes onto one page which was useful and time saving.”

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Posted 3 months ago

“easy to use site”

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Posted 3 months ago

“Easy to use and navigate and useful comparisons”

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Posted 3 months ago

“Easy site to use and competitive”

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Posted 3 months ago

“Through my poor skills I ended up paying twice for my home insurance policy, been trying to get my over payment back with no luck, want my over payment for policy FPH6000345637FC, post code DH4 6AF, £133:11, my other concern when looking for quotes was the £12:50 call charge, will need to think twice next year,,,”

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Posted 3 months ago

Hello Graeme, Thank you for leaving your review. I am sorry to hear you have experienced this issue. As we are a comparison service, we do not take your bank details or process any payments. This would be done directly with your insurer. If you contact your insurance company directly they will be able to help. You will find their contact details on their website. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com with name of the insurer in question. Ka, Confused.com Representative

Posted 3 months ago

“Was very easy and quick to use.”

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Posted 3 months ago

“easy to use bonus the rewards are great”

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Posted 3 months ago

“I have been to other sits but always come back to this one”

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Posted 3 months ago

“Good comparison site”

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Posted 3 months ago

“Very pleased generally with the ease of using Confused.com.”

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Posted 3 months ago

“Quite refreshing, my home insurance was renewal quote was less than last years!!”

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Posted 3 months ago

“it was easy to find insurance”

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Posted 3 months ago

“Quite easy to input my data and rewards are welcome,”

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Posted 3 months ago

“Easy to navigate and much cheaper than my renewal quote”

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Posted 3 months ago

“So easy to go on the site, gives the best prices in order from low to high. Best site for insurance.”

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Posted 3 months ago

“Easy to use and good selection of offers to suit your purse.”

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Posted 3 months ago

“Good service offering various quotes at competitive prices with money off vouchers, plus free monthly coffees at Gregg’s.”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,681 reviews