Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,712 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy, you did the work”

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Posted 3 months ago

“Happy with thye service, easy to use, instant results, job done, Thankyou”

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Posted 3 months ago

“Good service and can save quite a fair amount on getting quotes and purchasing through Confused.com. However, although there are supposed to be rewards for using Confused.com and purchasing a policy through them, the rewards didn't exist and weren't easily available.”

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Posted 3 months ago

“The website was so easy and the whole process was straightforward. The person on the phone was very helpful and professional.”

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Posted 3 months ago

“Easy to navigate and did the work for me”

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Posted 3 months ago

“Excellent value. No hassle website.”

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Posted 3 months ago

“Plenty of choice and no hard sell .”

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Posted 3 months ago

“All went well had used Confused previously and had no issues so it made sense to use Confused again.”

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Posted 3 months ago

“Easy to arrange.”

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Posted 3 months ago

“How do I claim my rewards”

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Posted 3 months ago

“Cheaper price and the rewards are good.”

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Posted 3 months ago

“I filled in all the answers to the questions, went to pay but my password was refused, was told l would be sent a link by email to reset but email never arrived.”

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Posted 3 months ago

Hello, Thank you for leaving your review. I am sorry to hear you have experienced this issue. As we are a comparison service, we do not take your bank details or process any payments. This would be done directly with your insurer. If you contact your insurance company directly they will be able to help. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and confirm the name of the insurer in question. Ka, Confused.com Representative

Posted 3 months ago

“Wow bravo 🙌”

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Posted 3 months ago

“Very helpful in getting me a better quote. Thanks”

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Posted 3 months ago

“Straight forward. I would like smaller businesses included in the deals too. Promoting UK based too.”

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Posted 3 months ago

“Easy and clear”

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Posted 3 months ago

“Everything went quite smoothly, I have used confused. Com before because it is easy to do and straightforward.”

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Posted 3 months ago

“Easy to purchase and compare policy”

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Posted 3 months ago

“It was easy to do and at a good price”

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Posted 3 months ago

“The cheapest on the market plus £20 Confused voucher and free monthly coffees for a year. (Worth about £25). [So £111 minus - £20 - £25 = £66] paid to Confused .com. Whilst my renewal price with previous insurance company was £184 It's a no brainer.”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,712 reviews