Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,703 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,703 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to use and good selection of offers to suit your purse.”

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Posted 3 months ago

“Good service offering various quotes at competitive prices with money off vouchers, plus free monthly coffees at Gregg’s.”

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Posted 3 months ago

“Very easy to use and great value”

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Posted 3 months ago

“Very good back up service and I like no hassle always good price and voucher”

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Posted 3 months ago

“Easy to use, plenty of choice.”

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Posted 3 months ago

“Your site does not show when an insurer does not cover a post code,and yet the post code cones up. The Isle of Man is part of the British Isles so why should we be penalised.”

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Posted 3 months ago

Hello Margaret, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. We like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Ka, Confused.com Representative

Posted 3 months ago

“I found the quotes received through confused.com very useful.”

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Posted 3 months ago

“Easy to navigate site”

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Posted 3 months ago

“Site easy to use.”

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Posted 3 months ago

“Always great service and good value”

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Posted 3 months ago

“I think its a great website, however - my details for my insurance did not transfer correctly to the insurer and after paying the premium as shown I ended up having to pay £34 more when documents received had wrong information. Hastings said this was a common occurrence?”

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Posted 3 months ago

“Excellent website/app.”

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Posted 3 months ago

“I purchased Churchill home insurance from confused.com It's very helpful to purchase policy by comparing multiple policies”

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Posted 3 months ago

“I’ve used confused a few times and have just used to get my home contents. This was a much better price than any of the other comparison sights.”

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Posted 3 months ago

“Lots of choice and updates reminders”

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Posted 3 months ago

“Great site good prices”

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Posted 3 months ago

“easy to find”

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Posted 3 months ago

“Clear comparison of prices and links to insurer.”

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Posted 3 months ago

“Extremely easy to use & by taking a few minutes to compare prices, it saves me money every year!”

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Posted 3 months ago

“The discount and monthly coffee are more relevant to me.”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,703 reviews