Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,680 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Wow bravo 🙌”

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Posted 3 months ago

“Very helpful in getting me a better quote. Thanks”

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Posted 3 months ago

“Straight forward. I would like smaller businesses included in the deals too. Promoting UK based too.”

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Posted 3 months ago

“Easy and clear”

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Posted 3 months ago

“Everything went quite smoothly, I have used confused. Com before because it is easy to do and straightforward.”

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Posted 3 months ago

“Easy to purchase and compare policy”

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Posted 3 months ago

“It was easy to do and at a good price”

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Posted 3 months ago

“The cheapest on the market plus £20 Confused voucher and free monthly coffees for a year. (Worth about £25). [So £111 minus - £20 - £25 = £66] paid to Confused .com. Whilst my renewal price with previous insurance company was £184 It's a no brainer.”

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Posted 3 months ago

“Clear, straightforward and easy to use.”

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Posted 3 months ago

“It is easy and excellent experience with the dealing.”

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Posted 3 months ago

“Easy to use and saved money!”

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Posted 3 months ago

“Easy to use with clear competitive quotes. Placed my business with Aviva and saved £600 on the annual premium quoted by my current insurers Saga!.”

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Posted 3 months ago

“Good value and ease of application.”

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Posted 3 months ago

“Good choice of companies, but you have to be very careful when checking like for like when you go to the insurance providers website, as the prices quoted did not include all the particulars on present policy. Once these were added there was hardly any difference to what was quoted on confused.com”

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Posted 3 months ago

“Very easy to use and saved me £100 on my house insurance!”

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Posted 3 months ago

“The link to the insurer I wanted to use did not pass on my details . I contacted you and was assured that you would get the Company , Admiral , to contact me . Nothing happened . I contacted you again and was assured that you would contact Admiral again , still waiting . I have used another comparison site successfully .”

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Posted 3 months ago

Hello Peter, Thank you for leaving your review. I am sorry to hear you have experienced this issue. I have reviewed your case and I can see my colleague has passed on your details and information to Admiral directly. I can see Admiral has acknowledged the email and asked their sales team to reach out to you. If you need further assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and provide alternative contact number. Ka, Confused.com Representative

Posted 3 months ago

“Confused.Com helped me get the same quality home insurance for half the premium I was paying my previous insurers.”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“It certainly saves me a lot of time trolling around. Checking comparisons with other companies made easy. Having someone on the phone in this instance with the AA insurance is such a massive thing to me and I dare say many other people. The Agent I spoke was very patient and helpful (Rabena, hope I have not spelt your name incorrectly). Very Good Indeed.”

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Posted 3 months ago

“Great help”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,680 reviews