Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,925 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,925 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“I'm very happy with confused.com for finding me a company with a cheaper premium”

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Posted 5 days ago

“Very good pice, all I wanted in the policy. Would definitely recommend the home insurance.”

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Posted 5 days ago

“Never buy insurance before checking with confused”

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Posted 6 days ago

“Fabulous to find home insurance”

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Posted 6 days ago

“Very easy to use”

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Posted 6 days ago

“I've been using confused.com for a long time and it hadn't changed, still really good place to find a great insurance deals. Highly recommended.”

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Posted 6 days ago

“I thought it was easy to see the difference in price order which helped to decide what company to go with and be able to decide what worked best for me.”

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Posted 6 days ago

“Quick, easy to use and good perks including £20 Sainsbury voucher”

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Posted 6 days ago

“no problem getting the quotes and prices i wanted .”

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Posted 6 days ago

“I’ve never heard of safeguard sliver”

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Posted 6 days ago

“So glad I visited confused . Com site straight forward and saved me almost £100 thaks confused .com again.”

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Posted 6 days ago

“Just like the other comparison sites but you have to try them all to pick out the minor price differences and possible free gifts.”

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Posted 6 days ago

“great value for money and sainsbury voucher a bonus”

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Posted 6 days ago

“A very user-friendly website!”

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Posted 6 days ago

“more choices.”

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Posted 6 days ago

“Really helpful service”

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Posted 6 days ago

“Thanks for the quotes, they were welcome. Sadly, the link simply doesn't work, so there's no way of following up. Other than phoning. Which is a waste of my mobile top-up. Frustrating. And perhaps, pointless.”

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Posted 6 days ago

Hello Richard, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 6 days ago

“Use was fine, sadly prices didn’t compete. Also (not the platforms fault), really frustrated by the lack of all inclusive prices. So many providers are offering a budget insurance, but the price, when you upgrade is astronomical.”

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Posted 6 days ago

“Have used for a while now. Not been disappointed.”

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Posted 1 week ago

“A good selection of quotes and a reward to go with it great 👍”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 45,925 reviews