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Cobweb Reviews

4.7 Rating 6,300 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cobweb Home seems a valuable addition - thanks!”

(Support) - Posted 10 hours ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 8 hours ago

“Swift and effective support - thanks!”

(Support) - Posted 10 hours ago

Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 8 hours ago

“Very fast with no involvement from me - perfect.”

(Support) - Posted 1 day ago

Hi Stephen, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 hours ago

“Thank you so much for helping me reset my password. I am so pleased that I have been able to continue calling on Cobweb for all the years both when in practice and into retirement. Kind regards PJ Gayler”

(Support) - Posted 5 days ago

Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 day ago

“I have been using Cobweb for over 10 years and I have never been disappointed with the service I have received from the help desk Thanks to Ronnie for all your help today fixing my issue First Class service as always”

(Support) - Posted 5 days ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 1 day ago

“It is 12 years since I retired but still like using the personal email Cobweb set up for me. From time to time I get problems with using the pass word. I confirm that my new password is written in my book so hopefully I won't have trouble again for at least 6 months. Thank you again for being patient, helpful and efficient. Kind regards Peter Gayler”

(Support) - Posted 5 days ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 day ago

“Quick, accurate, helpful and very friendly response from Tracey Pearson. A tremendous asset to the Cobweb team 😊👌”

(Support) - Posted 5 days ago

Hi Malcolm, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Tracy and thank you for your feedback. Kind regards Cobweb

Posted 1 day ago

“Excellent support experience”

(Support) - Posted 6 days ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 day ago

“All good as usual. Changes carried out swiftly and smoothly. Thanks Flo!”

(Service Addition) - Posted 6 days ago

Hi Mandy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind regards Cobweb

Posted 1 day ago

“Excellently dealt with”

(Support) - Posted 6 days ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 6 days ago

“It was a good experience. The change over to the new email was done efficiently.”

(Support) - Posted 6 days ago

Hi Dean, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 6 days ago

“Fantastic service from Mark, excellent!”

(Support) - Posted 1 week ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 6 days ago

“Ready to help beyond the issue raised”

(Support) - Posted 1 week ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 week ago

“As always you receive a first class service”

(Support) - Posted 1 week ago

Hi James, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Excellent knowledgeable friendly helpful. Note your font on this text box is tiny”

(Support) - Posted 1 week ago

Hi Edwin, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Very good support and very helpful.”

(Support) - Posted 1 week ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 1 week ago

“EXCELLENT SUPPORT AS USUAL FROM COBWEB”

(Support) - Posted 1 week ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Adam and Morgan have been excellent - thorough report and great understanding of our requirements. Will review the report in due course and reach back out when time is right for next steps. Thank you”

(Service Addition) - Posted 1 week ago

Hi Alex, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Cobweb provides amazing service. The Tech folks always take as much time as you need to resolve your issues.”

(Support) - Posted 1 week ago

Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 week ago

“Very please with response”

(Support) - Posted 1 week ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 week ago

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Cobweb is rated 4.7 based on 6,300 reviews