Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,041 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Cobweb have always managed to respond to my technical requests and any (occasional) problems very swiftly and with the appropriate support. Thanks.”

Helpful Report

(Support) - Posted 6 years ago

Hi Andrew Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Regards, Cobweb

Posted 6 years ago

“sorted quickly”

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(Support) - Posted 6 years ago

Hi Matthew Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Daniel and Joshua of Cobweb were very helpful. Tony Monk”

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(Support) - Posted 6 years ago

Hi Tony Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Daniel and Joshua. Regards, Cobweb

Posted 6 years ago

“Initially thought that the issue was unresolved but it turn out to be an issue with the web browser. It would be good if Cobweb advised that their console is not fully functional using Internet Explorer”

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Posted 6 years ago

Hi We are sorry to hear your issue has not been resolved and have asked our support team to contact you urgently to review. Kind regards Cobweb

Posted 6 years ago

“Bill query sorted out without a call and within a few hours by e-mail. Great.”

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(Support) - Posted 6 years ago

Hi Brad That is fantastic to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Thanks for your patience with this long running matter”

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(Support) - Posted 6 years ago

Hi We are pleased our support team was able to assist you, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Excellent response time with accurate information provided.”

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(Support) - Posted 6 years ago

Hi Maxine We are happy to hear our support team was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Very responsive and thorough. Very satisfied with Ruben's work.”

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(Support) - Posted 6 years ago

“Ruben was excellent so helpful and efficient!”

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(Service Addition) - Posted 6 years ago

“great start, lets keep it up PH”

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(Service Addition) - Posted 6 years ago

“Thanks very much for your help, James.”

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(Support) - Posted 6 years ago

Hi Tim We are delighted to hear james was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Quick response, thanks”

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(Support) - Posted 6 years ago

Hi That is great to hear! Kind regards Cobweb

Posted 6 years ago

“Hi there, I just wanted to comment that Calum went over and above to solve a problem this morning. He is a true asset to your team and his help was appreciated more than you can imagine - I wish more companies had people ready to help and be so helpful! All the very best, Ben Grant”

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(Support) - Posted 6 years ago

Hi Ben Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Callum and thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Thank you for the help - very quick and efficient. Happy New Year.”

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(Support) - Posted 6 years ago

Hi David We are happy to hear that. Many thanks for your review and Happy New Year to you too. Regards, Cobweb

Posted 6 years ago

“A prompt and efficient response to my request, thank you.”

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(Support) - Posted 6 years ago

Hi June Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Excellent. Have just one question to follow up with, and will contact next week. Some trade emails like The Spectator am having difficulty unsubscribing from. Declan many thanks for your help. Much appreciated.”

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(Support) - Posted 6 years ago

Hi Peter We are delighted to hear you were pleased with the support provided by Declan. Please do contact our support team with any follow up questions you have and they will be happy to help. Kind regards Cobweb

Posted 6 years ago

“Quick and efficient, great customer service from Josh.”

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(Support) - Posted 6 years ago

Hi Maarten Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Josh. Regards, Cobweb

Posted 6 years ago

“several users had no email after provisioning.”

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(Service Addition) - Posted 6 years ago

Hi Philip Thank you for your feedback - Customer Relations will call you to discuss your feedback further. Regards, Cobweb

Posted 6 years ago

“thanks for the help provided to resolve the issue.”

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(Support) - Posted 6 years ago

Hi, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 6 years ago

“Prompt and efficient service. Very good start to the new year!!”

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(Support) - Posted 6 years ago

Hi Christine, Thank you for your review and feedback. Kind regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,041 reviews