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Cobweb Reviews

4.8 Rating 8,033 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very Good service
Helpful Report
(Support) - Posted 6 years ago
Hi James Good to hear, thank you for reviewing Cobweb! Regards, Cobweb
Posted 6 years ago
Excellent support as always, thanks.
Helpful Report
(Support) - Posted 6 years ago
Hi Bernard Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb
Posted 6 years ago
Great work, thanks
Helpful Report
(Support) - Posted 6 years ago
Hi Harry Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards, Cobweb
Posted 6 years ago
Many thanks Richard.
Helpful Report
(Support) - Posted 6 years ago
H Dewald, Thank you for your review. Regards, Cobweb
Posted 6 years ago
Decent job and we resolved the issue. Took slightly longer than I would have hoped and had to repeat things a few times.
Helpful Report
(Support) - Posted 6 years ago
Hi Will Thank you for your review. Please do contact us if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
Assisted me with a query relating to problems with my inbox folders - great service and thank you
Helpful Report
(Support) - Posted 6 years ago
Hi Katie We are happy to hear our support team was able to assist you, please do let us know if you require anything further. Kind regards Cobweb
Posted 6 years ago
I shouldn't have to write anything here.
Helpful Report
(Support) - Posted 6 years ago
Hi Martin Thank you for your 5 star review Regards, Toya
Posted 6 years ago
Ruben has been very helpful.
Helpful Report
(Support) - Posted 6 years ago
Hi Jo We are pleased to hear you are happy with the support provided by Ruben. Kind regards Cobweb
Posted 6 years ago
Good quick consistently reliable and informed service over time; nice to know you’re there.
Helpful Report
(Support) - Posted 6 years ago
Hi Nigel We are really happy to hear you are pleased with the service provided by our support team, please do let us know if you require anything further. Kind regards Cobweb
Posted 6 years ago
As always - we love you
Helpful Report
(Support) - Posted 6 years ago
Hi John Thank you for your 5 star review! Have a great day! Kind regards Cobweb
Posted 6 years ago
Great service, thank you.
Helpful Report
(Support) - Posted 6 years ago
Hi Gary Thank you for your 5 star review. Kind regards Cobweb
Posted 6 years ago
In a very short time my request was recognised and handled in a professional manner
Helpful Report
(Support) - Posted 6 years ago
Hi Chris We are happy to hear our support team was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb
Posted 6 years ago
Service was excellent, with prompt responses to questions etc. Sarah was very helpful throughout our exploration process.
Helpful Report
(New Customer) - Posted 6 years ago
Hi Stephen We are really pleased to hear that, thank you so much for your feedback. Kind regards Cobweb
Posted 6 years ago
Quick and effective.
Helpful Report
(Support) - Posted 6 years ago
Hi Alberto We really appreciate your feedback. Kind regards Cobweb
Posted 6 years ago
all good thanks
Helpful Report
(Support) - Posted 6 years ago
Hi Geoff Thank you for taking the time to leave a review! Kind regards Cobweb
Posted 6 years ago
I am happy with everything Cobweb has delivered and done for me as a service. Simply fabulous!
Helpful Report
(Support) - Posted 6 years ago
Hi Richard We are really pleased to hear you are happy with the service provided by Cobweb. Have a great day! Kind regards Cobweb
Posted 6 years ago
After speaking to another technician previously, we were seriously considering cancelling everything with Cobweb. Fortunately, after speaking with Tom Brunton, our issue was resolved promptly, efficiently and with incredible confidence. Very impressed - way to go Tom!!
Helpful Report
(Support) - Posted 6 years ago
Hi Rob Thank you so much for your kind words. We are delighted to hear you were pleased with the support provided by Tom, please do let us know if you require any further assistance. Kind regards Cobweb
Posted 6 years ago
nothing further to add
Helpful Report
(Support) - Posted 6 years ago
Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 6 years ago
As ever over the previous 25 years I have used cobweb the service has been super efficient.
Helpful Report
(Service Addition) - Posted 6 years ago
Hi Martin We are delighted to hear that, thank you for your review. Kind regards Cobweb
Posted 6 years ago
Daniel is an exceptional support representative, he has dealt with this case in a highly professional manner.
Helpful Report
(Support) - Posted 6 years ago
Hi Tom Thank you so much for your kind words, we are delighted to hear you were pleased with the support provided by Daniel. Please do let us know if we can assist further. Kind regards Cobweb
Posted 6 years ago
Cobweb is rated 4.8 based on 8,033 reviews