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Cobweb Reviews

4.8 Rating 7,788 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cobweb helped us during a period of change where we changed our domaine and transferred all our staffs email addresses. They were informative and supportive throughout and it has been a relitively painless procedure, thanks for your help.”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Mike Thank you for your feedback, we are happy to hear you were pleased with the support to provision your services. Regards, Cobweb

Posted 11 months ago

“Clear and reassuring.”

Helpful Report

(Support) - Posted 11 months ago

Hi Jane That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 11 months ago

“Very quick and professional”

Helpful Report

(Support) - Posted 11 months ago

Hi Nick Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 11 months ago

“super helpful, thank you Ronny”

Helpful Report

(Support) - Posted 11 months ago

Hi David Thank you for your review and feedback for Ronny. Regards, Cobweb

Posted 11 months ago

“I have used Cobweb for many years. Fisrtly with my small company and then privately. On the rare occassions that compueter illiterate needs help thay are fantastic. Very patient with my lack of knowledge of IT!!”

Helpful Report

(Support) - Posted 11 months ago

Hi Thomas Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your continued custom. Regards, Cobweb

Posted 11 months ago

“Great service and an immediate fix”

Helpful Report

(Support) - Posted 11 months ago

Hi Andy Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 11 months ago

“Excellent Support”

Helpful Report

(Support) - Posted 11 months ago

Hi Val That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 11 months ago

“As usual your support team, this time Michael, sorted out my problem and I am now able to continue using my old laptop as necessary. Thank you very much Michael. It is a pleasure to score you 5 stars.”

Helpful Report

(Support) - Posted 11 months ago

Hi Barry Thank you for taking the time to provide a review for Michael and for your feedback. Regards, Cobweb

Posted 11 months ago

“Resolved the issue quickly”

Helpful Report

(Support) - Posted 11 months ago

Hi Denis Thank you for your review and feedback. Regards, Cobweb

Posted 11 months ago

“Helpful and efficient”

Helpful Report

(Support) - Posted 11 months ago

Hi Lynsey That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 11 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 11 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 11 months ago

“Excellent and very knowledgeable service and technicians”

Helpful Report

(Support) - Posted 11 months ago

Hi Gillian Good to hear, thank you for reviewing Cobweb and that you were pleased with the support provided. Regards, Cobweb

Posted 11 months ago

“Ronny was great, he provided patient and clear instructions. Many thanks”

Helpful Report

(Support) - Posted 11 months ago

Hi Carol Thank you for your review and feedback for Ronny. Regards, Cobweb

Posted 11 months ago

“The Technical Support Technician Marc Hughes was very friendly and helpful.”

Helpful Report

(Support) - Posted 11 months ago

Hi Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Marc. Regards Cobweb

Posted 11 months ago

“Cobweb has always provided first-rate support - very impressed with the knowledge and professionalism of the tech staff.”

Helpful Report

(Support) - Posted 11 months ago

Hi Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 11 months ago

“Cobweb solved my problem with zero fuss”

Helpful Report

(Support) - Posted 11 months ago

Hi Tony That's great to hear. Thank you for your review. Regards, Cobweb

Posted 11 months ago

“On the very rare occasions that I have a technical issue, the support is invariably friendly and impressively efficient.”

Helpful Report

(Support) - Posted 11 months ago

Hi Rodney Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 11 months ago

Author didn't leave any comments.

Helpful Report

(Support) - Posted 11 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 11 months ago

“Excellent support service. Patient and professional.”

Helpful Report

(Support) - Posted 11 months ago

Hi Sharron That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 11 months ago

“You guys just always deliver great support”

Helpful Report

(Support) - Posted 11 months ago

Hi Jan, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

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Cobweb is rated 4.8 based on 7,788 reviews