Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,829 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cobweb technical support was great as always! Very helpful and made sure everything was sorted for us.”

Helpful Report

(Support) - Posted 2 years ago

Hi Brian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Great customer service from Lauren, thank you!”

Helpful Report

(Support) - Posted 2 years ago

Hi Lee, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Lauren and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“I was pleased with the speed of response and ease of sorting my request.”

Helpful Report

(Support) - Posted 2 years ago

Hi Deborah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Brilliant”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 2 years ago

“Outstanding professionalism. Very responsive. Easy to use.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Very prompt and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Jenny, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 2 years ago

“Very professional. Quick to understand the issue and the threat to our cyber security. Quick to resolve the issue. Polite and courteous service. Overall very pleased indeed with the support provided.”

Helpful Report

(Support) - Posted 2 years ago

Hi Tony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Michael was excellent - got onto the issue immediately... fixed it... and then called to check that it was done at my end. First class service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“No complaints at all. Situation was resolved exceedingly quickly. Many thanks!”

Helpful Report

(Support) - Posted 2 years ago

Hi Graham, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Lisa

Posted 2 years ago

“Seamless journey - thank you”

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(Support) - Posted 2 years ago

Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Lloyd was a superstar, he was very responsive, very helpful and did a great job.”

Helpful Report

(Service Addition) - Posted 2 years ago

hi, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lloyd. Please do let us know if there is anything else we can help you with. Kind regards Cobwe

Posted 2 years ago

“Michael was very helpful and patient. He explained everything very clearly.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for your review. Given your comments, if you would like to provide any further feedback, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Cobweb Tech Support did a great job of resolving a series of minor issues with Outlook for us :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Phil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“James did very well. Bit of a struggle: but we got there.... Big well done. My thanks Dr Ed Clymer”

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(Support) - Posted 2 years ago

Hi Edmund, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Really efficient response after logging support ticket.”

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(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“I had been locked out of my email account by Microsoft and tried to use their Authenticator app with no success. Ronny was a star and sorted it out with no problem at all.”

Helpful Report

(Support) - Posted 2 years ago

Hi Darren, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“Thanks for the keen action”

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(Support) - Posted 2 years ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 2 years ago

“Very clear and helpful”

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(Support) - Posted 2 years ago

Hi Brad, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Thanks for sorting out the request quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“James was extremely helpful and resolved the problem within minutes.”

Helpful Report

(Support) - Posted 2 years ago

Hi Richard, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by James. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,829 reviews