Login

Start Free Trial Are you a business? Click Here

Cobweb Reviews

4.8 Rating 8,295 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite prompt responses and good follow up- thank you.”

Helpful Report

(Support) - Posted 6 years ago

Hi Nicola We are happy to hear our support team was able to assist you. Kind Regards Cobweb

Posted 6 years ago

“Query promptly resolved”

Helpful Report

(Support) - Posted 6 years ago

Hi That is great to hear, thank you for your review. Kind Regards Cobweb

Posted 6 years ago

“The reason for the issue was identified and then resolved satisfactorily”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you so much for taking the time to write a review, and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“I felt there was some slowness in appreciating the dimension of my problem/ request. But that could be my writing rather than your understanding ..?”

Helpful Report

(Support) - Posted 6 years ago

Hi Vince Thank you for your review, we really appreciate your feedback. Please do feel free to give our support team a call if you need to discuss a query. Kind regards Cobweb

Posted 6 years ago

“Very quick response time.”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Helpful and friendly set up - thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Simon Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards, Cobweb

Posted 6 years ago

“Helpful identification of a solution after prompting by me in respect of a whitelist.”

Helpful Report

(Support) - Posted 6 years ago

Hi Bruce Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 6 years ago

“Excellent attention from Callum but unfortunately the reason for the recurring issue can't be identified. I will go back to Callum if it happens again. Thank you Callum.”

Helpful Report

(Support) - Posted 6 years ago

Hi Tracy Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Great as always - Thanks”

Helpful Report

(Support) - Posted 6 years ago

Hi John Thank you for taking the time to review Cobweb. Regards,

Posted 6 years ago

“Contacted Cobweb a few time to try to sort out a problem and it all got a bit confusing - but once Alex Luong took over the query it was sorted quickly and efficiently. 4 stars for Alex!”

Helpful Report

(Support) - Posted 6 years ago

Hi Michelle Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Alex. Regards, Cobweb

Posted 6 years ago

“Fast and responsive service”

Helpful Report

(Support) - Posted 6 years ago

Hi We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“all good and prompt response 100%”

Helpful Report

(Support) - Posted 6 years ago

Hi That’s is brilliant to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Wish he had coached me on how to run an anti virus review for possible attack. Guess I should know how to do this but I do not.”

Helpful Report

(Support) - Posted 6 years ago

Hi James Thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“helpful staff”

Helpful Report

(Support) - Posted 6 years ago

Thank you Raymond We are so glad to hear you were happy with the service provided by our team.

Posted 6 years ago

“Helpful, thank you.”

Helpful Report

(Support) - Posted 6 years ago

Hi Tim We are happy our support team was able to help. Kind regards Cobweb

Posted 6 years ago

“Replied to support request but another colleague is dealing with it.”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your feedback, please let us know if we can be of any further assistance. Kind regards Cobweb

Posted 6 years ago

“No additional feedback”

Helpful Report

(Support) - Posted 6 years ago

Hi Peter Thank you for taking the time to leave a review. Kind regards Cobweb

Posted 6 years ago

“Efficient service, delivered promptly, thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Neil We are pleased to hear that, have a great day! Kind regards Cobweb

Posted 6 years ago

“Pretty fair and work around was found even if this appears to be a bug”

Helpful Report

(Support) - Posted 6 years ago

Hi Paul Thank you for your review. We really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Very helpful support engineer. I'm not ecstatic about having to place orders through two different platforms at this time but I'm sure you will resolve this at some point. Thanks. Mandy”

Helpful Report

(Support) - Posted 6 years ago

Hi Mandy Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

«
1
2
...
19
20
21
22
23
»

Cobweb is rated 4.8 based on 8,295 reviews