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Cobweb Reviews

4.8 Rating 7,892 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Quick and efficient
Helpful Report
(Service Addition) - Posted 5 years ago
Hi Thomas Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Regards, Cobweb Cobweb
Posted 5 years ago
first class and very efficient service
Helpful Report
(Support) - Posted 5 years ago
Hi Dave That's good to hear - thank you for your review and feedback. Regards, Cobweb
Posted 5 years ago
very quickly sorted!
Helpful Report
(Support) - Posted 5 years ago
Hi Sue Thank you for your review and feedback. Regards, Cobweb
Posted 5 years ago
Excellent support from Alex couldn't fault it.
Helpful Report
(Support) - Posted 5 years ago
Hi Sam Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Alex.   Please do let us know if there is anything else we can help you with. Regards, Cobweb
Posted 5 years ago
Excellent service from Josh
Helpful Report
(Support) - Posted 5 years ago
Hi Mark Thank you so much for your review, we are delighted to hear that! Kind regards Cobweb
Posted 5 years ago
thank you for the work
Helpful Report
(Support) - Posted 5 years ago
Hi Peter Thank you for your review. Regards, Cobweb
Posted 5 years ago
very good..sorted!
Helpful Report
(Support) - Posted 5 years ago
Hi Alistair We are pleased to hear that! Kind regards Cobweb
Posted 5 years ago
Could not resove issue, due to me using AOL, but did have a good try
Helpful Report
(Support) - Posted 5 years ago
Hi Peter Thank you for your 5 star review. Kind regards Cobweb
Posted 5 years ago
Alex was really helpful and solved the issue in minutes. Thank you
Helpful Report
(Support) - Posted 5 years ago
Hi Joanne We are pleased to hear you were happy with the support from Alex, please let us know if you require anything else. Kind regards Cobweb
Posted 5 years ago
Josh solved all of the issues I was struggling with!
Helpful Report
(Support) - Posted 5 years ago
Hi Darren We are happy to hear Josh was able to assist you with your query. Kind regards Cobweb
Posted 5 years ago
As usual, call is taken quickly and the support is very efficient.
Helpful Report
(Support) - Posted 5 years ago
Hi Thank you for your review, we really appreciate your feedback. Kind regards Cobweb
Posted 5 years ago
very good swift resolution
Helpful Report
(Support) - Posted 5 years ago
Hi Colin We are really pleased to hear this, thank you for your review. Kind regards Cobweb
Posted 5 years ago
Very helpful
Helpful Report
(Support) - Posted 5 years ago
Hi David Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb
Posted 5 years ago
Very helpful and patient.
Helpful Report
(Support) - Posted 5 years ago
Hi Thank you for your feedback and review. Regards, Cobweb
Posted 5 years ago
Upgrade was seamless and timely.
Helpful Report
(Service Addition) - Posted 5 years ago
Hi Richard Thank you for your feedback! Kind regards Cobweb
Posted 5 years ago
knowledgeable and helpful!
Helpful Report
(Support) - Posted 5 years ago
Hi Paul Thank you for your 5 star review! Kind regards Cobweb
Posted 5 years ago
A good response properly explained and executed.
Helpful Report
(Support) - Posted 5 years ago
Hi We are really pleased to hear that, thank you for your review. Kind Regards Cobweb
Posted 5 years ago
Efficient, friendly and got it sorted
Helpful Report
(Support) - Posted 5 years ago
Hi Don Thank you for your 5 star review. Kind regards Cobweb
Posted 5 years ago
James was tenacious in sorting out the problem , even though, as he explained, it was not one he had encountered before. James sought help and advice from senior colleagues when he was unsure and that gave me confidence. He was calm, logical and thorough and explained both the likely problem and the possible solutions clearly and patiently. James was good humoured throughout and went the extra mile to get my e mail working. .
Helpful Report
(Support) - Posted 5 years ago
Hi Jane Thank you so much for your kind words, we are delighted to hear you were pleased with the support provided by James. Please do let us know if you require anything further. Kind regards Cobweb
Posted 5 years ago
Understood problem and resolved very quickly. Gave information on 365 and its interaction with older versions of Microsoft and what to consider for the future.
Helpful Report
(Support) - Posted 5 years ago
Hi Lynne Thank you for your review, we really appreciate your feedback. Kind regards Cobweb
Posted 5 years ago
Cobweb is rated 4.8 based on 7,892 reviews