Login

Start Free Trial Are you a business? Click Here

Cobweb Reviews

4.8 Rating 7,895 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Been advised that the issue related to the migration not being completed correctly.”

Helpful Report

(Support) - Posted 5 years ago

Hi Adam Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Very efficient, and resolved the problem”

Helpful Report

(Support) - Posted 5 years ago

Hi That is great to hear, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Good service”

Helpful Report

(Support) - Posted 5 years ago

Hi Ralph Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Evan helped me to resolve issue after 2 phone calls. Cobweb resources were incomplete so there were 2 steps which I did not realize needed action in the migrating instructions provided by yourselves. I spent 1.5 hours looping around Microsoft old account areas because of this. Evan did not seem to think that this was regrettable, maybe Cobweb feel that their clients should all have a higher level of technical awareness (I am not a business although this is a 'business account' for Exchange purposes. Got there in the end so grateful for that; more warmth ? might be good for customers”

Helpful Report

(Support) - Posted 5 years ago

Hi James Thank you for your review and invaluable feedback. Regards, Cobweb

Posted 5 years ago

“Good service after a lengthy delay”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Fabulous all round, as the support from Cobweb usually is. Thanks, guys!”

Helpful Report

(Support) - Posted 5 years ago

Hi David Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Regards, Cobweb

Posted 5 years ago

“good as ever,”

Helpful Report

(Support) - Posted 5 years ago

Hi Barnaby That's good to hear. Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Josh was very helpful and the issue was resolved. thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi Corrine We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Fast and reassuring , thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi Susi Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Friendly & highly proffessional service, felt very confident with the case handler.”

Helpful Report

(Support) - Posted 5 years ago

Hi Mary That's very good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Josh as exceptionally patient and helpful in migrating my huge old POP account onto the Hosted Exchange. It took ages, but all went well. Thanks”

Helpful Report

(Support) - Posted 5 years ago

Hi Ian We really appreciate your feedback for Josh, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 5 years ago

“Professional and polite. Issue resolved immediately.”

Helpful Report

(Support) - Posted 5 years ago

Hi Tony Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“A very efficient technical support service from an amiable and helpful guy. He solved my problem immediately and without any drama.”

Helpful Report

(Support) - Posted 5 years ago

Hi Mike Thank you for your feedback - that's great to hear. Regards, Cobweb

Posted 5 years ago

“Once contact was established, support received was prompt and effective.”

Helpful Report

(Support) - Posted 5 years ago

Hi Simon you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Took three days with me chasing twice to get any feedback and movment on this issue. Once it was looked at it was resolved quickly but could of been resolved i'm sure the same day.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your feedback. Regards, Cobweb

Posted 5 years ago

“Very good experience under difficult circumstances when dealing with Microsoft. Unfortunately the issue with Vision was not resolved, however, this in no way reflected on Cobweb, it was simply the way that ATP in 365 works.”

Helpful Report

(Support) - Posted 5 years ago

Hi Michael Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Very helpful, patient and competent”

Helpful Report

(Support) - Posted 5 years ago

Hi Dennis That's great to hear. Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Your representative's handling of an octogenarian It-Illiterate in a panic was exemplary!”

Helpful Report

(Support) - Posted 5 years ago

Hi Michael Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Prompt and efficient as always”

Helpful Report

(Support) - Posted 5 years ago

Hi Paul That's really good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Thank you for your assistance.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

«
1
2
...
231
232
233
234
235
»

Cobweb is rated 4.8 based on 7,895 reviews